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Dropbox Sign: Major Outage

Impact: criticalStatus: resolvedStarted Resolved (2 d)1 updateSource: status.hellosign.com (opens in new tab)

Timeline of updates

  1. resolved

    The fix is looking to be durable. The backfill has restored access to all open signature requests that are reasonably considered to be viable. These are signature requests that are open, and haven't been completed yet. Access to the rest of the open signature requests, all the way back to the HelloFax open signature requests dating from before 2012, will continue backfilling until complete. Because we have restored access to all reasonably viable signature requests, we are resolving this incident.

From Dropbox Sign’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.hellosign.com (opens in new tab). Dropbox Sign profile · Recent Dropbox Sign incidents · Markdown · JSON