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Dropbox Sign: We're having some trouble with our Sign services

Affected components: Document signing through Dropbox Sign and FaxWeb - Document signing through Dropbox Sign and FaxAPI - API callbacks from Dropbox SignAPI callbacks from Dropbox SignCore - Send signature requestsSend signature requestsEmbedded signing through Dropbox SignWeb - Embedded signing through Dropbox SignCore - Finished document deliveryFinished document delivery

Timeline of updates

1. identified2025-07-31 17:42 UTC

   We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.

2. identified2025-07-31 19:07 UTC

   We are continuing to work on a fix for this issue.

3. monitoring2025-07-31 19:13 UTC

   A fix has been implemented and we are monitoring this issue.

4. resolved2025-07-31 19:47 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Dropbox Sign profile · Recent Dropbox Sign incidents · Markdown · JSON