# Dropbox Sign: We're having some trouble with our Sign services

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-31 17:42 UTC · Resolved: 2025-07-31 19:47 UTC · Duration: 2.1 h
- Updates: 4 · Affected components: Document signing through Dropbox Sign and Fax, Web - Document signing through Dropbox Sign and Fax, API - API callbacks from Dropbox Sign, API callbacks from Dropbox Sign, Core - Send signature requests, Send signature requests, Embedded signing through Dropbox Sign, Web - Embedded signing through Dropbox Sign, Core - Finished document delivery, Finished document delivery
- [Vendor status page: https://stspg.io/6d11q1fmm62t](https://stspg.io/6d11q1fmm62t)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **identified** 2025-07-31 17:42 UTC: We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.
- **identified** 2025-07-31 19:07 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2025-07-31 19:13 UTC: A fix has been implemented and we are monitoring this issue.
- **resolved** 2025-07-31 19:47 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/77wjfxltjk5s · Markdown: https://rewindex.com/company/dropbox-sign/incidents/77wjfxltjk5s.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/77wjfxltjk5s · Generated 2026-10-18T10:40:35.752Z