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CompaniesDropbox SignIncidents

Dropbox Sign: Sign is not working as expected for some users

MinorStatus: resolvedStarted Resolved (1.6 h)2 updatesstspg.io (opens in new tab)

Affected components: Document signing through Dropbox Sign and FaxWeb - Document signing through Dropbox Sign and FaxCore - Send signature requestsSend signature requestsEmbedded signing through Dropbox SignWeb - Embedded signing through Dropbox Sign

Timeline of updates

  1. investigating

    We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.

  2. resolved

    This incident has been resolved.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2025-07-15 10:06 UTC, resolved after 1.6 h, 2 update(s).

Title
Sign is not working as expected for some users
Vendor
Dropbox Sign
Date
URL
https://rewindex.com/company/dropbox-sign/incidents/7d13m436rxzp

Dropbox Sign profileRecent Dropbox Sign incidentsAll outages on July 15, 2025Dropbox Sign in July 2025MarkdownJSON