# Dropbox Sign: Sign is not working as expected for some users

> Dropbox Sign status incident “Sign is not working as expected for some users” on 2025-07-15: impact minor (vendor’s label), 1.6 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/7d13m436rxzp
Last updated: 2025-07-15T11:44:13Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-15 10:06 UTC · Resolved: 2025-07-15 11:44 UTC · Duration: 1.6 h
- Updates: 2 · Affected components: Document signing through Dropbox Sign and Fax, Web - Document signing through Dropbox Sign and Fax, Core - Send signature requests, Send signature requests, Embedded signing through Dropbox Sign, Web - Embedded signing through Dropbox Sign
- [Vendor status page: https://stspg.io/nn48wdzjb82t](https://stspg.io/nn48wdzjb82t)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **investigating** 2025-07-15 10:06 UTC: We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.
- **resolved** 2025-07-15 11:44 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2025-07-15 10:06 UTC, resolved after 1.6 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/7d13m436rxzp
- Citation: Dropbox Sign, “Sign is not working as expected for some users” (2025-07-15 10:06 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/7d13m436rxzp (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Sign is not working as expected for some users (2025-07-15)](https://rewindex.com/company/dropbox-sign/incidents/7d13m436rxzp)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/7d13m436rxzp · Markdown: https://rewindex.com/company/dropbox-sign/incidents/7d13m436rxzp.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/7d13m436rxzp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:41:22.243Z