Changes / Dropbox Sign / We are currently experiencing performance problems with Forms

Dropbox Sign: Major incident: We are currently experiencing performance problems with Forms

Summary

Dropbox Sign reported major performance problems affecting form sending and form filling through Dropbox Forms, starting at 2024-10-14 18:26 UTC. The incident was resolved at 2024-10-14 18:38 UTC after 12 min; no cause or specific fix was stated.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: We are currently experiencing performance problems with Forms
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-10-14 18:26 UTC
AddedResolved time#5
Before: not present
After: 2024-10-14 18:38 UTC
AddedAffected components#6
Before: not present
After: Core - Form sending through Dropbox Forms, Web - Form filling through Dropbox Forms
AddedUpdateinvestigating#7
Before: not present
After: We are currently experiencing performance problems with Forms. We are working to resolve the issue as quickly as possible. We appreciate your patience.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: We are currently experiencing performance problems with Forms (this change)
Dropbox Sign reported major performance problems affecting form sending and form filling through Dropbox Forms, starting at 2024-10-14 18:26 UTC. The incident was resolved at 2024-10-14 18:38 UTC after 12 min; no cause or specific fix was stated.
Major incident

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