Changes / Dropbox Sign / Site Outage
Dropbox Sign: Major incident: Site Outage
Summary
Dropbox Sign reported a major site outage affecting signing, signature requests, document delivery, API callbacks, Dropbox Forms, fax services, and HubSpot and Salesforce integrations. It started at 2023-07-13 20:49 UTC and was resolved at 2023-07-13 20:53 UTC, with a computed duration of 3 min; no cause or fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Site Outage
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2023-07-13 20:49 UTC
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After: 2023-07-13 20:53 UTC
Before: not present
After: API - API callbacks from Dropbox Forms, API - API callbacks from Dropbox Sign, API callbacks from Dropbox Sign, Core - Finished document delivery, Core - Form sending through Dropbox Forms, Core - Receive faxes, Core - Send signature requests, Document signing through Dropbox Sign and Fax, Embedded signing through Dropbox Sign, Fax sending through Dropbox Fax, Finished document delivery, HubSpot, Integrations - HubSpot, Integrations - Salesforce, Receive faxes, Salesforce, Send signature requests, Web - Document signing through Dropbox Sign and Fax, Web - Embedded signing through Dropbox Sign, Web - Fax sending through Dropbox Fax, Web - Form filling through Dropbox Forms
Before: not present
After: We are investigating the cause of a brief site outage we are experiencing. We appreciate your patience.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Site Outage (this change) Dropbox Sign reported a major site outage affecting signing, signature requests, document delivery, API callbacks, Dropbox Forms, fax services, and HubSpot and Salesforce integrations. It started at 2023-07-13 20:49 UTC and was resolved at 2023-07-13 20:53 UTC, with a computed duration of 3 min; no cause or fix was stated. | Major incident |
All Dropbox Sign changes → · Dropbox Sign profile · Markdown · JSON