CompaniesDropbox SignIncidents
Dropbox Sign: Investigating file uploads
Affected components: Document signing through Dropbox Sign and FaxWeb - Document signing through Dropbox Sign and FaxCore - Send signature requestsSend signature requestsEmbedded signing through Dropbox SignWeb - Embedded signing through Dropbox Sign
Timeline of updates
- investigating
We’re investigating reports of degraded performance with file and image uploads. Some uploads may be slower than expected or intermittently fail. Our engineering team is actively investigating.
- monitoring
A fix has been implemented, files should be uploading normally and we are monitoring.
- monitoring
We are continuing to monitor for any further issues.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d3a2610e34cd4f54…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2026-08-31 17:34 UTC, resolved after 53 min, 4 update(s).
- Title
- Investigating file uploads
- Vendor
- Dropbox Sign
- Date
- URL
- https://rewindex.com/company/dropbox-sign/incidents/3xnk028fjflc
Dropbox Sign profileRecent Dropbox Sign incidentsAll outages on August 31, 2026Dropbox Sign in August 2026MarkdownJSON