# Dropbox Sign: Investigating file uploads

> Dropbox Sign status incident “Investigating file uploads” on 2026-08-31: impact minor (vendor’s label), 53 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/3xnk028fjflc
Last updated: 2026-08-31T18:28:07Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-31 17:34 UTC · Resolved: 2026-08-31 18:28 UTC · Duration: 53 min
- Updates: 4 · Affected components: Document signing through Dropbox Sign and Fax, Web - Document signing through Dropbox Sign and Fax, Core - Send signature requests, Send signature requests, Embedded signing through Dropbox Sign, Web - Embedded signing through Dropbox Sign
- [Vendor status page: https://stspg.io/6ncmr6bn7srf](https://stspg.io/6ncmr6bn7srf)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **investigating** 2026-08-31 17:34 UTC: We’re investigating reports of degraded performance with file and image uploads. Some uploads may be slower than expected or intermittently fail. Our engineering team is actively investigating.
- **monitoring** 2026-08-31 18:02 UTC: A fix has been implemented, files should be uploading normally and we are monitoring.
- **monitoring** 2026-08-31 18:18 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-08-31 18:28 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2026-08-31 17:34 UTC, resolved after 53 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/3xnk028fjflc
- Citation: Dropbox Sign, “Investigating file uploads” (2026-08-31 17:34 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/3xnk028fjflc (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Investigating file uploads (2026-08-31)](https://rewindex.com/company/dropbox-sign/incidents/3xnk028fjflc)`


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/3xnk028fjflc · Markdown: https://rewindex.com/company/dropbox-sign/incidents/3xnk028fjflc.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/3xnk028fjflc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:24:45.026Z