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CompaniesDropbox SignIncidents

Dropbox Sign: Performance problems - site and API

MinorStatus: resolvedStarted Resolved (11 h)1 updatestatus.hellosign.com (opens in new tab)

Timeline of updates

  1. resolved

    We have completed our recovery the small percentage of documents processed between 0300 and 1300 UTC on May 5 that were affected by this event. Not all documents or faxes were able to be recovered. If your document is affected, please resend the document.

From Dropbox Sign’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.hellosign.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2022-05-05 15:09 UTC, resolved after 11 h, 1 update(s).

Title
Performance problems - site and API
Vendor
Dropbox Sign
Date
URL
https://rewindex.com/company/dropbox-sign/incidents/6hf5kqzpbd8d

Dropbox Sign profileRecent Dropbox Sign incidentsAll outages on May 5, 2022Dropbox Sign in May 2022MarkdownJSON