# Dropbox Sign: Performance problems - site and API

> Dropbox Sign status incident “Performance problems - site and API” on 2022-05-05: impact minor (vendor’s label), 11 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/6hf5kqzpbd8d
Last updated: 2022-05-06T02:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-05-05 15:09 UTC · Resolved: 2022-05-06 02:24 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://status.hellosign.com/incidents/6hf5kqzpbd8d](https://status.hellosign.com/incidents/6hf5kqzpbd8d)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **resolved** 2022-05-06 02:24 UTC: We have completed our recovery the small percentage of documents processed between 0300 and 1300 UTC on May 5 that were affected by this event. Not all documents or faxes were able to be recovered. If your document is affected, please resend the document.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2022-05-05 15:09 UTC, resolved after 11 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/6hf5kqzpbd8d
- Citation: Dropbox Sign, “Performance problems - site and API” (2022-05-05 15:09 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/6hf5kqzpbd8d (CC BY 4.0).
- Markdown link: `[Dropbox Sign: Performance problems - site and API (2022-05-05)](https://rewindex.com/company/dropbox-sign/incidents/6hf5kqzpbd8d)`


---
Canonical: https://rewindex.com/company/dropbox-sign/incidents/6hf5kqzpbd8d · Markdown: https://rewindex.com/company/dropbox-sign/incidents/6hf5kqzpbd8d.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/6hf5kqzpbd8d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:32:06.242Z