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Dropbox Sign: Get Signatures is not working as expected.

Impact: majorStatus: resolvedStarted Resolved (4.0 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Dropbox Sign reported a major outage affecting Get Signatures and the Core - Send signature requests and Send signature requests components. It started at 2023-12-08 17:51 UTC and was resolved at 2023-12-08 21:51 UTC, lasting 3 h 59 min; no cause or specific fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Core - Send signature requestsSend signature requests

Timeline of updates

  1. investigating

    We are currently experiencing issues with the Get Signatures feature. We are working to resolve the issue as quickly as possible. Thank you for your patience.

  2. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Dropbox Sign profile · Recent Dropbox Sign incidents · Markdown · JSON