CompaniesPineconeMonthly reportsMay 2024
Pinecone in May 2024: incidents, uptime and changes
Vendor-reported outage time 11 h 19 min, incident time 6.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 2 · Minor 4 · No impact listed 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Elevated error rate on reads and writes on GCP starter environment | Critical | 11 h | resolved | 05-02 | |
| Create index operations are failing in gcp-starter | Major | 27 min | resolved | 05-29 | |
| Management Console authentication was temporarily interrupted | Major | 0 min | resolved | 05-30 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some read operations failing for serverless indexes | Minor | 1.1 h | resolved | 05-03 | |
| Create index operations are failing in gcp-starter | Minor | 6 d | resolved | 05-04 | |
| Some calls to describe_index_stats failing | Minor | 19 min | resolved | 05-07 | |
| Some customers experiencing issues converting gcp-starter indexes to serverless | No impact listed | 1.5 h | resolved | 05-21 | |
| Issues with migrating collections and pods to serverless indexes | Minor | 59 min | resolved | 05-28 |
Cite this
Pinecone posted 8 status incidents in May 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Pinecone in May 2024
- Vendor
- Pinecone
- Date
- URL
- https://rewindex.com/company/pinecone/2024/05