rewindex

Outages by dayMay 7, 2024

Outages on May 7, 2024

UTC day 2024-05-07 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started
8labelled major or critical
24vendors with a new incident
18still open from earlier days

By vendor label: Critical 1 · Major 7 · Minor 16 · No impact listed 6 · 18 maintenance

Incidents started this day 30

VendorIncidentImpactStartedResolvedStatus
BandwidthInbound Call Failures - SpainCritical (3.1 h)resolved
Snowflake6 Deployments Affected: INC0107907Major (21 min)resolved
Lightstep (ServiceNow Cloud Observability)High failure rate in metric queriesMajor (2.6 h)resolved
WixRESOLVED: We're investigating a potential loading issue with live sitesMajor (2.7 h)resolved
RenderConnection issues for Redis hosted in Frankfurt via the external networkMajor (33 h)resolved
Grafana CloudIssues Creating/Accessing Incidents.Major (4.8 h)resolved
WorkOSSome SSO connections incorrectly in validating stateMajor (0 min)resolved
SquarespaceDomain registrations and transfers failingMajor (1.6 h)resolved
TwilioThe Price of Japan National numbers(+8150) is Incorrect in Twilio ConsoleMinor (2.9 h)resolved
VantaUnable to Complete Offboarding TasksMinor (1.6 h)resolved
VonageService Issue with Speech Recognition on Voice PlatformMinor (2.7 h)resolved
BandwidthOff Net Port Activation DelayMinor (1.5 h)resolved
DigitalOceanSpaces Bucket CreatesMinor (5.9 h)resolved
Linode (Akamai)London Data Center (LON1)- Connectivity IssuesMinor (1.4 h)resolved
GitHub CopilotIncident with Issues, API Requests and Pull RequestsMinor (1.5 h)resolved
GitHubIncident with Issues, API Requests and Pull RequestsMinor (1.5 h)resolved
WasabiPerformance issues with US-EAST-1 regionMinor (1.0 h)resolved
SinchDelivery Issue Sierra Leone - Africell Sierra LeoneMinor (6 d)resolved
Linode (Akamai)London Data Center (LON1)- Connectivity IssuesMinor (3.6 h)resolved
SinchDI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR Traffic | TT# MNOC-53224Minor (3.0 h)resolved
TwilioSMS Delivery Delays to Claro Network in ColombiaMinor (2.7 h)resolved
PineconeSome calls to describe_index_stats failingMinor (19 min)resolved
DialpadIntermittent issues accessing Dialpad login page and appMinor (2.1 h)resolved
LaunchDarklyExperimentation keys usage data is incorrect for some customersMinor (8 d)resolved
AptibleTemporary Metrics Unavailability in Aptible DashboardNo impact listed (0 min)resolved
DigitalOceanCreate Failures in NYC3No impact listed (30 min)resolved
FullStoryApplication errors - loginNo impact listed (-266 min)resolved
FullStoryData processing delaysNo impact listed (-943 min)resolved
CoralogixIntercom (our third-party chat support app) issue might result in delays in our support response timesNo impact listed (39 min)resolved
Temporal CloudDescribeTaskQueue API was temporarily affected.No impact listed (0 min)resolved

Still open from earlier days 18

VendorIncidentImpactStartedResolvedStatus
TwilioSMS Delivery Failures to CTBC Cellular SA Network in BrazilMinor (7 d)resolved
BandwidthInbound Calls to Puerto RicoMinor (15 d)resolved
PlivoDelays in processing 10DLC Campaign and Longcode Registration requests in the USMinor (23 d)resolved
Dropbox SignRecent Dropbox Sign Security IncidentMinor (15 d)resolved
Scaleway[BILLING] - PSP migration will make SEPA mandate creation/modification impossible for ElementsMinor (8 d)resolved
VonageMali SMS - Delivery Degradation towards Orange networkMinor (6 d)resolved
TwilioIssues with Toll-Free Numbers ProvisioningMinor (7 d)resolved
PlivoService Degradation on Inbound/Outbound Toll-Free SMS & MMS towards US and Canada phone numbersMinor (6 d)resolved
PineconeCreate index operations are failing in gcp-starterMinor (6 d)resolved
TwilioInbound Call Failures to a Subset of Twilio Phone Numbers in Porto Alegre BrazilMinor (10 d)resolved
TwilioSMS Delivery Report Delays to Al Madar Network in LibyaMinor (17 h)resolved
Linode (Akamai)Connectivity Issue - US-IAD (Washington)Minor (3 d)resolved
SinchDelivery issue Brazil - TIMMinor (15 h)resolved
VonageBrazil SMS - Delivery receipt delays affecting Tim BrazilMinor (5.9 h)resolved
Scaleway[COCKPIT] Cockpit Scaleway Logs have high latencies on fr-parNo impact listed (14 d)resolved
VonageVoice Inspector - Intermittent missing recordsNo impact listed (11 d)resolved
Scaleway[MNQ] SQS/SNS unavailability on FR-PARNo impact listed (10 d)resolved
GreenhouseZoom video conferencing links not included in new candidate profile self scheduling requestsNo impact listed (8.5 h)resolved

Maintenance 18

VendorIncidentImpactStartedResolvedStatus
Sinch[Scheduled] External Maintenance - France - LegosMaintenance (4.0 h)resolved
Vonage[Scheduled] France SMS - Planned maintenance affecting Legos networkMaintenance (4.0 h)resolved
Stripe[Scheduled] Scheduled maintenance for BancontactMaintenance (2.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - Small US CarriersMaintenance (6.0 h)resolved
Vonage[Scheduled] USA SMS - Maintenance affecting multiple US Regional CarriersMaintenance (6.0 h)resolved
Twilio[Scheduled] Mexico SMS Carrier Maintenance - AT&TMaintenance (6.0 h)resolved
Vonage[Scheduled] Mexico SMS - Planned Maintenance affecting AT&T MexicoMaintenance (6.0 h)resolved
Sinch[Scheduled] Sinch Scheduled Maintenance - CA1 SiteMaintenance (4.0 h)resolved
Coralogix[Scheduled] Kafka infrastructure upgrade - Asia Pacific (Mumbai) (ap-south-1)Maintenance (9.0 h)resolved
Sinch[Scheduled] Campaigns Application MaintenanceMaintenance (1.0 h)resolved
Sinch[Scheduled] Sinch Scheduled Maintenance - EU3 SiteMaintenance (4.0 h)resolved
JFrog[Scheduled] Planned JFrog Cloud Platform Database maintenance in AWS prod-apne1 regionMaintenance (2.0 h)resolved
Sinch[Scheduled] Campaigns Application MaintenanceMaintenance (45 min)resolved
Twilio[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - VodafoneMaintenancenot resolvedunknown
Sinch[Scheduled] External Maintenance - Indonesia - Indosat OoredooMaintenance (1.0 h)resolved
Vonage[Scheduled] Indonesia SMS - Planned maintenance affecting Indosat Ooredoo HutchisonMaintenance (1.0 h)resolved
Optimizely[Scheduled] Scheduled database maintenance on the Product Recommendations LIVE database serverMaintenance (2.0 h)resolved
Twilio[Scheduled] Multiple Destination SMS Carrier Partner MaintenanceMaintenance (31 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Snowflake, Lightstep (ServiceNow Cloud Observability), Wix, Render, Grafana Cloud, WorkOS, Squarespace, Twilio, Vanta, Vonage, DigitalOcean.

Cite this

30 vendor-reported incidents started on 2024-05-07 (UTC) across 24 vendors, 8 labelled major or critical by the vendor.

Title
Outages on May 7, 2024
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2024-05-07

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