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CompaniesGrafana CloudMonthly reportsMay 2024

Grafana Cloud in May 2024: incidents, uptime and changes

11incidents posted
5labelled major or critical
88.98%free of major/critical
88.54%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3.4 days, incident time 3.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 4 · Minor 4 · No impact listed 2

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Grafana Cloud: prod-us-central-3 and prod-us-central-4 Clusters UnreachableCritical48 minresolved05-02
Issues Creating/Accessing Incidents.Major4.8 hresolved05-07
Billing metrics unavailable in all regions.Major3 dresolved05-20
Hosted Grafana - US-centralMajor7.1 hresolved05-22
Some Grafana Instances UnavailableMajor33 minresolved05-24

Other incidents 6

IncidentImpactStartedDurationStatusDay
loki-prod & OLTP endpoint clusters are unreachable in us-east-0 regionMinor2.6 hresolved05-11
loki-prod & OLTP endpoint clusters are unreachable in us-east-0 regionNo impact listed2.6 hresolved05-11
Grafana Instance OutageNo impact listed0 minresolved05-14
Degraded metrics for some customers.Minor1.9 hresolved05-21
Investigating issue with Grafana Incident Insights not displaying dataMinor19 hresolved05-22
Synthetic Probe Checks Failing in BangaloreMinor39 minresolved05-29

Cite this

Grafana Cloud posted 11 status incidents in May 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Grafana Cloud in May 2024
Vendor
Grafana Cloud
Date
URL
https://rewindex.com/company/grafana-cloud/2024/05

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