Outages by dayMay 14, 2024

Outages on May 14, 2024

UTC day 2024-05-14 (May 14, 2024, 00:00 to May 14, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

55incidents started

11labelled major or critical

32vendors with a new incident

12still open from earlier days

By vendor label: Critical 2 · Major 9 · Minor 36 · No impact listed 8 · 25 maintenance

Incidents started this day 55

Vendor	Incident	Impact	Started	Resolved	Status
Jira	Text fields not allowing users to type in text	Critical	01:01	03:30 (2.5 h)	resolved
Red Hat (incl. Quay.io)	catalog.redhat.com - Catalog App	Critical	21:37	22:30 (53 min)	resolved
Xero	Global: XPM - Customers may be unable to create invoices	Major	01:36	02:38 (1.0 h)	resolved
v0	Delayed monitoring data	Major	11:54	May 15, 2024, 04:30 (17 h)	resolved
Vercel	Delayed monitoring data	Major	11:54	May 15, 2024, 04:30 (17 h)	resolved
Greenhouse	BIC Stale Data	Major	11:56	14:06 (2.2 h)	resolved
Expo	[EAS Submit] Elevated timeouts rates for iOS submissions	Major	13:16	15:09 (1.9 h)	resolved
Elastic Cloud	Investigating Provisioning Of New Capacity In Azure Regions	Major	13:58	May 15, 2024, 22:31 (33 h)	resolved
Chargebee	Service Degradation In The Chargebee Retention Cancel Workflow	Major	14:13	14:13 (0 min)	resolved
Xero	UK Tax - Customers experiencing errors when creating filings	Major	17:01	17:53 (52 min)	resolved
Dagster	Some Dagster Plus Serverless Runs Failing to Start	Major	18:53	20:16 (1.4 h)	resolved
Bugsnag	Dashboard outage and delays in event processing	Minor	02:46	05:27 (2.7 h)	resolved
Sinch	Delivery Issue USA - US-Cellular	Minor	04:51	11:07 (6.3 h)	resolved
Jina AI	High Model Latency	Minor	05:11	05:21 (10 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	05:11	05:21 (10 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	05:31	05:36 (5 min)	resolved
Jina AI	Model (jina-reranker-v1-base-en) is down	Minor	05:36	05:41 (5 min)	resolved
Jina AI	API not reachable	Minor	05:42	05:47 (5 min)	resolved
Scaleway	Slowness on Dedibox/Elements consoles	Minor	08:28	May 31, 2024, 15:50 (17 d)	resolved
Scaleway	[FR-PAR] [SERVERLESS] Some crons can't be scheduled	Minor	08:54	14:25 (5.5 h)	resolved
Vonage	Service Issue in WhatsApp Template Management API	Minor	09:09	14:15 (5.1 h)	resolved
Twilio	SMS Delivery Delays to Smart Network in Philippines	Minor	09:49	19:02 (9.2 h)	resolved
Twilio	SMS Delivery Delays to ISP Telecom network in US via Subset of Shortcodes	Minor	09:53	12:33 (2.7 h)	resolved
New Relic	Synthetics Irregularities for the EU and US regions	Minor	12:27	14:34 (2.1 h)	resolved
Dagster	Increased Errors While Retrying Failed Runs	Minor	12:46	15:54 (3.1 h)	resolved
Sentry	Detection of missed and timed-out Crons check-ins is delayed	Minor	13:15	16:40 (3.4 h)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	13:17	13:22 (5 min)	resolved
Netlify	Latency on Standard Edge Network	Minor	13:19	13:58 (39 min)	resolved
Vonage	Israel SMS - Delivery degradation towards Partner network	Minor	13:26	20:38 (7.2 h)	resolved
Twilio	SMS Delivery Delays to Claro in Puerto Rico	Minor	13:29	17:09 (3.7 h)	resolved
Secureframe	Application intermittently unresponsive	Minor	13:30	16:57 (3.4 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in Israel	Minor	13:40	21:32 (7.9 h)	resolved
Aircall	Calls Not Logging to Integrations	Minor	15:31	16:03 (32 min)	resolved
Vonage	USA MMS - Delivery receipt latency affecting MMS messages sent by shortcodes	Minor	17:16	19:12 (1.9 h)	resolved
Twilio	SMS Delivery Failures to TMCEL Network in Mozambique	Minor	17:43	May 15, 2024, 00:19 (6.6 h)	resolved
Bandwidth	Isolated Market Incident	Minor	18:17	May 15, 2024, 21:44 (27 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR messages \| TT#MNOC-53343	Minor	18:34	22:21 (3.8 h)	resolved
GitHub Copilot	We are investigating reports of degraded performance.	Minor	18:37	21:04 (2.5 h)	resolved
GitHub	We are investigating reports of degraded performance.	Minor	18:37	21:04 (2.5 h)	resolved
Vonage	El Salvador SMS - Delivery degradation towards Tigo network	Minor	19:04	20:16 (1.2 h)	resolved
Twilio	SMS Delivery Delays to Orange Networks in Burkina Faso	Minor	22:34	May 15, 2024, 00:26 (1.9 h)	resolved
Claude	Delays delivering emails	Minor	22:37	May 15, 2024, 00:27 (1.8 h)	resolved
Anthropic	Delays delivering emails	Minor	22:37	May 15, 2024, 00:27 (1.8 h)	resolved
Twilio	SMS Delivery Delays to Mobilis Networks in Algeria	Minor	23:13	May 15, 2024, 01:03 (1.8 h)	resolved
Twilio	SMS Delivery Delays to MTN Network in the Ivory Coast	Minor	23:29	May 15, 2024, 01:04 (1.6 h)	resolved
Twingate	Recent DNS Activity Unavailable	Minor	23:38	23:56 (17 min)	resolved
Twilio	SMS Delivery Delays to Madar Networks in Libya	Minor	23:39	May 15, 2024, 01:05 (1.4 h)	resolved
Dropbox	Single Sign-On (SSO) may not be working as expected	No impact listed	00:19	00:19 (0 min)	resolved
Akamai	Edge Delivery Issues in Miami	No impact listed	05:28	08:20 (2.9 h)	resolved
Twilio	Automated Alert: No Customer Impact	No impact listed	05:29	06:22 (53 min)	resolved
Vonage	UK SMS Delivery Delay	No impact listed	10:50	10:50 (0 min)	resolved
Retool	Slow loading times for EU	No impact listed	11:34	17:59 (6.4 h)	resolved
Grafana Cloud	Grafana Instance Outage	No impact listed	15:52	15:52 (0 min)	resolved
Snyk	IaC+ Issues Degraded	No impact listed	18:12	18:33 (21 min)	resolved
Snyk	Import-Service Delay	No impact listed	18:39	May 15, 2024, 07:16 (13 h)	resolved

Still open from earlier days 12

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[SERVERLESS functions/containers]-Cannot deploy functions/containers	Major	May 8, 2024, 08:28	May 20, 2024, 19:33 (12 d)	resolved
Brex	Inconsistent permission checks for users	Major	May 13, 2024, 21:50	May 15, 2024, 00:04 (26 h)	resolved
LaunchDarkly	Experimentation keys usage data is incorrect for some customers	Minor	May 7, 2024, 23:32	May 15, 2024, 15:13 (8 d)	resolved
Twilio	SMS Delivery Delays to Telesur Network in Suriname	Minor	May 12, 2024, 02:45	May 15, 2024, 01:00 (3 d)	resolved
Twilio	SMS Delivery Delays to Viettel Network in Burundi	Minor	May 12, 2024, 12:31	May 15, 2024, 01:12 (3 d)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Tanzania	Minor	May 12, 2024, 13:39	May 15, 2024, 01:02 (2 d)	resolved
Akamai	Potential Edge HTTPS Delivery Issues in a Limited Set of North/South American and European Regions	Minor	May 13, 2024, 18:32	02:15 (7.7 h)	resolved
Sinch	Delivery Issue Sweden - Tele2Comviq	Minor	May 13, 2024, 23:00	03:26 (4.4 h)	resolved
Xero	Global: XPM - Customers may be experiencing slowness in XPM	Minor	May 13, 2024, 23:36	00:45 (1.1 h)	resolved
Vanta	Task Tracking Labels Revert to Default Tags	Minor	May 13, 2024, 23:43	05:37 (5.9 h)	resolved
Snyk	Golang with Full Source Code Analysis Degraded	No impact listed	May 13, 2024, 14:59	07:52 (17 h)	resolved
Dropbox	Single Sign-On (SSO) may not be working as expected	No impact listed	May 13, 2024, 15:31	00:14 (8.7 h)	resolved

Maintenance 25

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	[Scheduled] Maintenance for Database Infrastructure	Maintenance	02:00	03:00 (1.0 h)	resolved
Twilio	[Scheduled] US MMS Carrier Maintenance - Verizon	Maintenance	02:00	10:00 (8.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting Verizon	Maintenance	02:00	10:00 (8.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - US Cellular	Maintenance	04:30	10:30 (6.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting US-Cellular Networks	Maintenance	04:30	10:30 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	05:00	09:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - USA T-Mobile	Maintenance	05:00	06:00 (1.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile USA	Maintenance	05:00	06:00 (1.0 h)	resolved
Aircall	[Scheduled] Aircall Scheduled Maintenance — Tuesday, May 14th 2024	Maintenance	06:00	07:00 (1.0 h)	resolved
Twilio	[Scheduled] United States Account Security Service Partner Maintenance	Maintenance	06:00	12:00 (6.0 h)	resolved
Sinch	[Scheduled] Sinch Emergency Maintenance - Verification Methods on EU-Central-1	Maintenance	08:00	15:00 (7.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11113	Maintenance	08:00	11:00 (3.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Toll-Free SMS towards the US phone numbers	Maintenance	09:00	11:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS	Maintenance	09:00	11:00 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	09:00	11:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	09:00	11:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned maintenance affecting Clearsky	Maintenance	09:00	11:00 (2.0 h)	resolved
Twilio	[Scheduled] Thailand SMS Carrier Maintenance - National Telecom	Maintenance	15:00	23:00 (8.0 h)	resolved
Twilio	[Scheduled] Viet Nam SMS Carrier Maintenance - Gmobile	Maintenance	16:00	16:40 (40 min)	resolved
Vonage	[Scheduled] Malaysia SMS - Planned maintenance affecting sms for XOX Network	Maintenance	16:00	18:00 (2.0 h)	resolved
Red Hat (incl. Quay.io)	[Scheduled] OpenShift Cluster Manager Unplanned Database Maintenance	Maintenance	16:27	16:42 (15 min)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:00	May 15, 2024, 00:00 (3.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone	Maintenance	21:15	May 15, 2024, 04:00 (6.8 h)	resolved
Vonage	Romania SMS - Delivery Degradation towards Vodafone Network	Maintenance	21:41	May 15, 2024, 03:52 (6.2 h)	resolved
DigitalOcean	[Scheduled] NYC2 Network Maintenance 2024-05-14	Maintenance	22:00	May 15, 2024, 01:38 (3.6 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Jira, Red Hat (incl. Quay.io), Xero, v0, Vercel, Greenhouse, Expo, Elastic Cloud, Chargebee, Dagster, Bugsnag, Sinch.

Cite this

55 vendor-reported incidents started on 2024-05-14 (UTC) across 32 vendors, 11 labelled major or critical by the vendor.

Title: Outages on May 14, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-05-14 00:00 UTC
URL: https://rewindex.com/outages/2024-05-14

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