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Chargebee: Service Degradation In The Chargebee Retention Cancel Workflow

Impact: majorStatus: resolvedStarted Resolved (0 min)1 updateSource: status.chargebee.com (opens in new tab)

Timeline of updates

  1. resolved

    Between May 13, 2024, 23:15 UTC, and May 14, 2024, 10:30 UTC, users encountered intermittent issues with the Chargebee Retention cancel pages. During this time, cancelling subscriptions or accepting offers was not functioning adequately. We apologize for any inconvenience this may have caused and appreciate your patience as we worked to resolve the issue.

From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab). Chargebee profile · Recent Chargebee incidents · Markdown · JSON