Outages by dayMay 15, 2024

Outages on May 15, 2024

UTC day 2024-05-15 (May 15, 2024, 00:00 to May 15, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

55incidents started

8labelled major or critical

21vendors with a new incident

18still open from earlier days

By vendor label: Critical 2 · Major 6 · Minor 39 · No impact listed 8 · 26 maintenance

Incidents started this day 55

Vendor	Incident	Impact	Started	Resolved	Status
Jira	Recurrence of text fields not allowing users to type in text	Critical	03:53	04:44 (51 min)	resolved
Scaleway	[COCKPIT]-Service degraded on FR-PAR	Critical	07:29	May 28, 2024, 12:19 (13 d)	resolved
Scaleway	[DATABASE] Instances stuck in initializing, or performing an unexpected a failover, or restarting	Major	10:01	May 21, 2024, 15:15 (6 d)	resolved
Chargebee	API Service Degradation In US Region	Major	12:25	12:25 (0 min)	resolved
Hex	Platform instability	Major	15:24	16:13 (49 min)	resolved
ActiveCampaign	Resellers/Agencies unable to self-signup	Major	15:38	19:14 (3.6 h)	resolved
Sentry	High number of rejected events to US region	Major	15:39	17:48 (2.1 h)	resolved
SurveyMonkey	Dashboard failing to load	Major	22:14	22:29 (15 min)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards Airtel	Minor	00:01	03:49 (3.8 h)	resolved
Jina AI	High Model Latency	Minor	00:23	00:38 (15 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	00:28	00:43 (15 min)	resolved
Jina AI	Model (jina-reranker-v1-base-en) is down	Minor	00:33	00:38 (5 min)	resolved
Jina AI	High Model Latency	Minor	00:56	01:21 (25 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	01:01	01:21 (20 min)	resolved
Twilio	SMS Delivery Delays to Telesur Network in Suriname	Minor	01:21	May 20, 2024, 02:14 (5 d)	resolved
Jina AI	High Model Latency	Minor	01:32	01:47 (15 min)	resolved
Jina AI	Model (jina-reranker-v1-tiny-en) is down	Minor	01:37	01:42 (5 min)	resolved
Jina AI	Model (jina-reranker-v1-base-en) is down	Minor	01:37	01:42 (5 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	01:37	01:42 (5 min)	resolved
Jina AI	High Model Latency	Minor	02:31	02:41 (10 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	02:31	02:41 (10 min)	resolved
Jina AI	Model (jina-reranker-v1-tiny-en) is down	Minor	02:36	02:41 (5 min)	resolved
Jina AI	High Model Latency	Minor	03:03	03:13 (10 min)	resolved
Jina AI	High Model Latency	Minor	04:16	04:31 (15 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	04:21	04:31 (10 min)	resolved
Scaleway	[NETWORK] - No public access in ams1 hall 6 rack 60 bloc A to D	Minor	07:50	May 31, 2024, 09:35 (16 d)	resolved
Twilio	SMS Delivery Delays to Bakcell Network in Azerbaijan	Minor	08:14	12:58 (4.7 h)	resolved
Twilio	On Call Engineers are Investigating Delayed Recording Transcriptions in all Regions due to VoiceBase	Minor	13:24	14:04 (40 min)	resolved
Jina AI	API not reachable	Minor	13:40	13:45 (5 min)	resolved
Scaleway	[FUNCTIONS/CONTAINERS] Network connectivity issues on fr-par region	Minor	14:19	May 21, 2024, 12:52 (6 d)	resolved
Snyk	Delays affecting imports to Snyk	Minor	14:31	May 16, 2024, 07:56 (17 h)	resolved
Vonage	Turkey SMS - Delivery Degradation towards Vodafone	Minor	15:18	19:26 (4.1 h)	resolved
Sinch	Delivery Issue Turkey - Vodafone Turkey	Minor	15:29	17:08 (1.6 h)	resolved
Twilio	SMS Delivery Delay and Failures to Nepal Telecom Networks in Nepal	Minor	15:55	19:39 (3.7 h)	resolved
Webflow	Reports of issue purchasing or modifying subscriptions	Minor	16:16	17:23 (1.1 h)	resolved
Twilio	SMS Delivery Delays to Telenor Networks in Pakistan	Minor	17:24	May 16, 2024, 00:00 (6.6 h)	resolved
Twilio	SMS Delivery Delays to Grameen Phone Networks in Bangladesh	Minor	17:56	23:59 (6.0 h)	resolved
Jina AI	High Model Latency	Minor	18:13	18:28 (15 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	18:18	18:23 (5 min)	resolved
Socket	Degraded Dashboard performance	Minor	18:29	May 16, 2024, 02:35 (8.1 h)	resolved
Temporal Cloud	Some customers in us-east-1 may experience elevated API latencies	Minor	19:10	20:59 (1.8 h)	resolved
Twilio	SMS Delivery Delays to Three Network in Indonesia	Minor	19:42	23:49 (4.1 h)	resolved
Jina AI	API not reachable	Minor	20:14	20:19 (5 min)	resolved
Jina AI	High Model Latency	Minor	21:34	21:39 (5 min)	resolved
Sinch	Delivery Issue Germany - O2	Minor	22:33	May 16, 2024, 01:08 (2.6 h)	resolved
Jina AI	High Model Latency	Minor	23:24	23:39 (15 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	23:34	23:39 (5 min)	resolved
Vonage	Video API server issue in US-West region	No impact listed	09:10	09:10 (0 min)	resolved
Wise	GBP Transfers Delayed	No impact listed	10:36	11:14 (38 min)	resolved
Hotjar	Some upgrades not billed correctly	No impact listed	11:54	May 28, 2024, 10:03 (13 d)	resolved
Contentful	Spike in errors on Contentful Delivery APIs	No impact listed	15:15	15:15 (0 min)	resolved
Wiz	Prod-EU10 - Delay in Security Graph ingestion	No impact listed	16:48	May 18, 2024, 15:46 (3 d)	resolved
Twilio	Increased number of Verify WhatsApp messages with a FAILED status	No impact listed	19:00	19:00 (0 min)	resolved
Dropbox Sign	Dropbox Sign and Fax Outage	No impact listed	19:07	19:07 (0 min)	resolved
Keeper	Vault login errors	No impact listed	22:00	22:00 (0 min)	resolved

Still open from earlier days 18

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[SERVERLESS functions/containers]-Cannot deploy functions/containers	Major	May 8, 2024, 08:28	May 20, 2024, 19:33 (12 d)	resolved
Brex	Inconsistent permission checks for users	Major	May 13, 2024, 21:50	00:04 (26 h)	resolved
v0	Delayed monitoring data	Major	May 14, 2024, 11:54	04:30 (17 h)	resolved
Vercel	Delayed monitoring data	Major	May 14, 2024, 11:54	04:30 (17 h)	resolved
Elastic Cloud	Investigating Provisioning Of New Capacity In Azure Regions	Major	May 14, 2024, 13:58	22:31 (33 h)	resolved
Twilio	SMS Delivery Delays to Telesur Network in Suriname	Minor	May 12, 2024, 02:45	01:00 (3 d)	resolved
Twilio	SMS Delivery Delays to Viettel Network in Burundi	Minor	May 12, 2024, 12:31	01:12 (3 d)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Tanzania	Minor	May 12, 2024, 13:39	01:02 (2 d)	resolved
Scaleway	Slowness on Dedibox/Elements consoles	Minor	May 14, 2024, 08:28	May 31, 2024, 15:50 (17 d)	resolved
Twilio	SMS Delivery Failures to TMCEL Network in Mozambique	Minor	May 14, 2024, 17:43	00:19 (6.6 h)	resolved
Bandwidth	Isolated Market Incident	Minor	May 14, 2024, 18:17	21:44 (27 h)	resolved
Twilio	SMS Delivery Delays to Orange Networks in Burkina Faso	Minor	May 14, 2024, 22:34	00:26 (1.9 h)	resolved
Claude	Delays delivering emails	Minor	May 14, 2024, 22:37	00:27 (1.8 h)	resolved
Anthropic	Delays delivering emails	Minor	May 14, 2024, 22:37	00:27 (1.8 h)	resolved
Twilio	SMS Delivery Delays to Mobilis Networks in Algeria	Minor	May 14, 2024, 23:13	01:03 (1.8 h)	resolved
Twilio	SMS Delivery Delays to MTN Network in the Ivory Coast	Minor	May 14, 2024, 23:29	01:04 (1.6 h)	resolved
Twilio	SMS Delivery Delays to Madar Networks in Libya	Minor	May 14, 2024, 23:39	01:05 (1.4 h)	resolved
Snyk	Import-Service Delay	No impact listed	May 14, 2024, 18:39	07:16 (13 h)	resolved

Maintenance 26

Vendor	Incident	Impact	Started	Resolved	Status
Dropbox	[Scheduled] Scheduled Maintenance	Maintenance	00:00	01:00 (1.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS	Maintenance	03:00	05:00 (2.0 h)	resolved
Make	[Scheduled] Scheduled infrastructure maintenance	Maintenance	03:00	06:41 (3.7 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Maintenance - T-Mobile	Maintenance	03:00	11:00 (8.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile USA	Maintenance	03:00	11:00 (8.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Campaign Provisioning Delays	Maintenance	04:00	12:00 (8.0 h)	resolved
Twilio	[Scheduled] Canada Account Security Service Partner Maintenance	Maintenance	04:00	05:00 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on processing 10DLC requests : US and Canada	Maintenance	05:30	12:00 (6.5 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Database and Application Maintenance \| PCRSDI-11128	Maintenance	06:00	07:02 (1.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:00	12:00 (6.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting AT&T Mexico	Maintenance	06:00	12:00 (6.0 h)	resolved
Coralogix	[Scheduled] Kafka infrastructure upgrade - Europe (Ireland) eu-west-1	Maintenance	06:30	17:00 (11 h)	resolved
Scaleway	[Scheduled] [K8S] - Kubernetes 1.24 no longer supported on our Kubernetes products, migration to next supported version	Maintenance	07:00	May 17, 2024, 15:00 (2 d)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	08:45	09:45 (1.0 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	10:00	not resolved	unknown
Linode (Akamai)	[Scheduled] Maintenance for Linode Support Ticketing System	Maintenance	14:00	14:30 (30 min)	resolved
Sinch	[Scheduled] External Maintenance - AT&T México \| 15/05/2024	Maintenance	14:30	14:31 (1 min)	resolved
Twilio	[Scheduled] Malaysia SMS Carrier Maintenance - XOX Com(Red One)	Maintenance	16:00	18:00 (2.0 h)	resolved
Vonage	[Scheduled] Malaysia SMS - Planned maintenance affecting sms for XOX Network	Maintenance	16:00	18:00 (2.0 h)	resolved
Vonage	Bangladesh SMS - Delivery degradation towards GrameenPhone	Maintenance	17:34	23:37 (6.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:00	23:00 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	May 16, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	23:00 (3.0 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	22:00	May 16, 2024, 00:00 (2.0 h)	resolved
Vonage	[Scheduled] Germany SMS - Planned Maintenance affecting O2 GmbH	Maintenance	22:45	May 16, 2024, 04:45 (6.0 h)	resolved
FullStory	[Scheduled] Scheduled Maintenance	Maintenance	23:00	May 16, 2024, 01:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Jira, Scaleway, Chargebee, Hex, ActiveCampaign, Sentry, SurveyMonkey, Vonage, Jina AI, Twilio, Snyk, Sinch.

Cite this

55 vendor-reported incidents started on 2024-05-15 (UTC) across 21 vendors, 8 labelled major or critical by the vendor.

Title: Outages on May 15, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-05-15 00:00 UTC
URL: https://rewindex.com/outages/2024-05-15

All days Outage events Markdown