Keeper: Vault login errors
Timeline of updates
- resolved
From 2:45PM to 3:00PM PST, several of the Keeper application API instances in the US region were responding with HTTP 500 errors due to an internal application error. The Keeper DevOps team identified the error and restarted those affected instances. The software engineering team has been investigating the root cause and will be addressing in an upcoming backend release.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
768732482c24287b…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Keeper, started 2024-05-15 22:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Vault login errors
- Vendor
- Keeper
- Date
- URL
- https://rewindex.com/company/keeper/incidents/jfsb8ltynhbz
Keeper profileRecent Keeper incidentsAll outages on May 15, 2024Keeper in May 2024MarkdownJSON