# Keeper: Vault login errors

> Keeper status incident “Vault login errors” on 2024-05-15: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/keeper/incidents/jfsb8ltynhbz
Last updated: 2024-05-15T22:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-05-15 22:00 UTC · Resolved: 2024-05-15 22:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/7b2gzxf4167q](https://stspg.io/7b2gzxf4167q)
- [Company: Keeper](https://rewindex.com/company/keeper.md)

## Timeline of updates

- **resolved** 2024-05-15 22:00 UTC: From 2:45PM to 3:00PM PST, several of the Keeper application API instances in the US region were responding with HTTP 500 errors due to an internal application error. The Keeper DevOps team identified the error and restarted those affected instances. The software engineering team has been investigating the root cause and will be addressing in an upcoming backend release.

## Cite this

Status incident (vendor impact label: none) posted by Keeper, started 2024-05-15 22:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/keeper/incidents/jfsb8ltynhbz
- Citation: Keeper, “Vault login errors” (2024-05-15 22:00 UTC). Archived by Rewindex: https://rewindex.com/company/keeper/incidents/jfsb8ltynhbz (CC BY 4.0).
- Markdown link: `[Keeper: Vault login errors (2024-05-15)](https://rewindex.com/company/keeper/incidents/jfsb8ltynhbz)`


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Canonical: https://rewindex.com/company/keeper/incidents/jfsb8ltynhbz · Markdown: https://rewindex.com/company/keeper/incidents/jfsb8ltynhbz.md · JSON: https://rewindex.com/api/v1/companies/keeper/incidents/jfsb8ltynhbz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:01:03.495Z