Vonage: Video API server issue in US-West region
Timeline of updates
- resolved
At 2024/05/14 21h:12 UTC, a transient server failure in our US-WEST region caused sessions and recordings to disconnect from that server. The issue was resolved at 2024/05/14 21h:13 UTC. For any additional questions, please contact support at support@api.vonage.com
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2024-05-15 09:10 UTC, resolved after 0 min, 1 update(s).
- Title
- Video API server issue in US-West region
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/r6hl19r5yq10
Vonage profileRecent Vonage incidentsAll outages on May 15, 2024Vonage in May 2024MarkdownJSON