# Vonage: Video API server issue in US-West region

> Vonage status incident “Video API server issue in US-West region” on 2024-05-15: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/r6hl19r5yq10
Last updated: 2024-05-15T09:10:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-05-15 09:10 UTC · Resolved: 2024-05-15 09:10 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/r6hl19r5yq10](https://vonageapi.statuspage.io/incidents/r6hl19r5yq10)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2024-05-15 09:10 UTC: At 2024/05/14 21h:12 UTC, a transient server failure in our US-WEST region caused sessions and recordings to disconnect from that server. The issue was resolved at 2024/05/14 21h:13 UTC. For any additional questions, please contact support at support@api.vonage.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2024-05-15 09:10 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/r6hl19r5yq10
- Citation: Vonage, “Video API server issue in US-West region” (2024-05-15 09:10 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/r6hl19r5yq10 (CC BY 4.0).
- Markdown link: `[Vonage: Video API server issue in US-West region (2024-05-15)](https://rewindex.com/company/vonage/incidents/r6hl19r5yq10)`


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Canonical: https://rewindex.com/company/vonage/incidents/r6hl19r5yq10 · Markdown: https://rewindex.com/company/vonage/incidents/r6hl19r5yq10.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/r6hl19r5yq10 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:36:11.544Z