Outages by day/May 13, 2024
Outages on May 13, 2024
UTC day 2024-05-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
59incidents started
5labelled major or critical
26vendors with a new incident
12still open from earlier days
By vendor label: Critical 2 · Major 3 · Minor 46 · No impact listed 8 · 17 maintenance
Incidents started this day 59
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Matillion | Ongoing outage impacting runtime and design time development | Critical | | (16 min) | resolved |
| Red Hat (incl. Quay.io) | cloud.redhat.com - Blog | Critical | | (5.6 h) | resolved |
| DDialpad | Inbound and Outbound call failure for Japan | Major | | (5.5 h) | resolved |
| LLightstep (ServiceNow Cloud Observability) | Telemetry ingest severely degraded (spans, logs, metrics) | Major | | (46 min) | resolved |
| Brex | Inconsistent permission checks for users | Major | | (26 h) | resolved |
| Wasabi | Issues in US-EAST-1 | Minor | | (0 min) | resolved |
| JJina AI | High Model Latency | Minor | | (20 min) | resolved |
| JJina AI | Model (jina-embeddings-v2-base-en) is down | Minor | | (20 min) | resolved |
| JJina AI | Model (jina-reranker-v1-base-en) is down | Minor | | (5 min) | resolved |
| JJina AI | High Model Latency | Minor | | (45 min) | resolved |
| JJina AI | Model (jina-embeddings-v2-base-en) is down | Minor | | (15 min) | resolved |
| JJina AI | Model (jina-embeddings-v2-base-en) is down | Minor | | (10 min) | resolved |
| JJina AI | Model (jina-reranker-v1-base-en) is down | Minor | | (5 min) | resolved |
| JJina AI | High Model Latency | Minor | | (10 min) | resolved |
| JJina AI | High Model Latency | Minor | | (15 min) | resolved |
| JJina AI | Model (jina-embeddings-v2-base-en) is down | Minor | | (5 min) | resolved |
| JJina AI | High Model Latency | Minor | | (1.6 h) | resolved |
| JJina AI | Model (jina-embeddings-v2-base-en) is down | Minor | | (10 min) | resolved |
| Plivo | Delivery Delay on Outbound SMS towards South Africa phone numbers | Minor | | (3.9 h) | resolved |
| JJina AI | Model (jina-embeddings-v2-base-en) is down | Minor | | (45 min) | resolved |
| TTwilio | SMS Delivery Delay to Smart Network in Philippines | Minor | | (10 h) | resolved |
| JJina AI | Model (jina-reranker-v1-base-en) is down | Minor | | (5 min) | resolved |
| JJina AI | Model (jina-embeddings-v2-base-en) is down | Minor | | (5 min) | resolved |
| Akamai | Reporting Issues | Minor | | (3.2 h) | resolved |
| TTwilio | Account Security API incident for AT&T carrier in the United States | Minor | | (4.8 h) | resolved |
| Vonage | France SMS - Delivery Degradation Towards Lebara Network | Minor | | (46 min) | resolved |
| Vonage | Israel SMS - Delivery degradation towards Hot Mobile network | Minor | | (24 min) | resolved |
| SSinch | Delivery Issue USA - US-Cellular | Minor | | (6.7 h) | resolved |
| TTwilio | SMS Delivery Delays To US Cellular Corp Network In US Over A Subset Of Shortcodes | Minor | | (9.8 h) | resolved |
| TTwilio | SMS Delivery Delays to Telekom Network in South Africa | Minor | | (3.9 h) | resolved |
| GitHub Copilot | Incident with Copilot | Minor | | (2.4 h) | resolved |
| GitHub | Incident with Copilot | Minor | | (2.4 h) | resolved |
| Vonage | South Africa - Delivery Degradation Towards Telkom Mobile SA Network | Minor | | (1.7 h) | resolved |
| JJina AI | High Model Latency | Minor | | (25 min) | resolved |
| JJina AI | Model (jina-embeddings-v2-base-en) is down | Minor | | (10 min) | resolved |
| MongoDB Atlas | MongoDB Atlas for Government: Cluster Operations Delayed | Minor | | (26 min) | resolved |
| SSinch | Calling and Verification Services - Performance Degradation on Eu-Central-1 | Minor | | (3.1 h) | resolved |
| JJina AI | High Model Latency | Minor | | (10 min) | resolved |
| Snyk | Insights UI Currently Degraded | Minor | | (4.6 h) | resolved |
| JJina AI | High Model Latency | Minor | | (25 min) | resolved |
| Confluence | Inconsistent search results. | Minor | | (0 min) | resolved |
| JJina AI | High Model Latency | Minor | | (5 min) | resolved |
| BigCommerce | BigCommerce Mobile App: Degraded Performance | Minor | | (14 min) | resolved |
| Datadog | Metrics historical data failed queries | Minor | | (3.9 h) | resolved |
| Akamai | Potential Edge HTTPS Delivery Issues in a Limited Set of North/South American and European Regions | Minor | | (7.7 h) | resolved |
| Vonage | USA MMS - Delivery receipt latency affecting MMS messages sent by shortcodes | Minor | | (57 min) | resolved |
| GitHub Copilot | Incident with Actions | Minor | | (19 min) | resolved |
| GitHub | Incident with Actions | Minor | | (19 min) | resolved |
| SSinch | Delivery Issue Sweden - Tele2Comviq | Minor | | (4.4 h) | resolved |
| Xero | Global: XPM - Customers may be experiencing slowness in XPM | Minor | | (1.1 h) | resolved |
| VVanta | Task Tracking Labels Revert to Default Tags | Minor | | (5.9 h) | resolved |
| Make | eu2.make.com | No impact listed | | (2.1 h) | resolved |
| SSecureframe | Secureframe Web Application in degraded state | No impact listed | | (2.4 h) | resolved |
| Baseten | Model serving failing for select models | No impact listed | | (1.3 h) | resolved |
| Snyk | Golang with Full Source Code Analysis Degraded | No impact listed | | (17 h) | resolved |
| Dropbox | Single Sign-On (SSO) may not be working as expected | No impact listed | | (8.7 h) | resolved |
| DigitalOcean | Provisioning of Multiple Products | No impact listed | | (0 min) | resolved |
| VVanta | Intermittent issues loading Trust Center and Questionnaire Automation | No impact listed | | (11 min) | resolved |
| TTwilio | Twilio SMS Delivery Delays to Claro Networks in the Dominican Republic Affected | No impact listed | | (0 min) | resolved |
Still open from earlier days 12
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Red Hat (incl. Quay.io) | catalog.redhat.com - Catalog App | Critical | | (15 h) | resolved |
| Scaleway | [SERVERLESS functions/containers]-Cannot deploy functions/containers | Major | | (12 d) | resolved |
| TTwilio | Inbound Call Failures to a Subset of Twilio Phone Numbers in Porto Alegre Brazil | Minor | | (10 d) | resolved |
| SSinch | Delivery Issue Sierra Leone - Africell Sierra Leone | Minor | | (6 d) | resolved |
| LLaunchDarkly | Experimentation keys usage data is incorrect for some customers | Minor | | (8 d) | resolved |
| TTwilio | SMS Delivery Delays to Telesur Network in Suriname | Minor | | (3 d) | resolved |
| TTwilio | SMS Delivery Delays to AWCC Network in Afghanistan | Minor | | (32 h) | resolved |
| Vonage | Afghanistan SMS - Delivery Degradation towards Afghan Wireless network | Minor | | (31 h) | resolved |
| TTwilio | SMS Delivery Delays to Viettel Network in Burundi | Minor | | (3 d) | resolved |
| TTwilio | SMS Delivery Delays to Multiple Networks in Tanzania | Minor | | (2 d) | resolved |
| Upstash | Degraded performance on us-east-1 Kafka | No impact listed | | (4 d) | resolved |
| Elastic Cloud | Paid accounts inaccurately marked as expired | No impact listed | | (3 d) | resolved |
Maintenance 17
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Plivo | [Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound toll-free SMS towards US phone numbers | Maintenance | | (6.0 h) | resolved |
| SSinch | [Scheduled] External Maintenance - United States - US Cellular | Maintenance | | (6.0 h) | resolved |
| TTwilio | [Scheduled] US SMS Carrier Maintenance - US Cellular | Maintenance | | (6.0 h) | resolved |
| Vonage | [Scheduled] USA SMS - Planned Maintenance affecting US-Cellular Networks | Maintenance | | (6.0 h) | resolved |
| SSinch | [Scheduled] DI | Customer Management Portal Maintenance | PCRSDI-11122 | Maintenance | | (1.0 h) | resolved |
| SSinch | [Scheduled] Sinch Planned Maintenance: MMS | Maintenance | | (1.0 h) | resolved |
| Vonage | [Scheduled] USA MMS - Planned Maintenance affecting 10DLC MMS messages | Maintenance | | (1.0 h) | resolved |
| SSinch | [Scheduled] DI FR1 SFTP Services | Enterprise Services | Planned Maintenance PCR # PCRSDI-11115 | Maintenance | | (18 min) | resolved |
| SSinch | [Scheduled] Campaigns Application Maintenance | Maintenance | | (30 min) | resolved |
| TTwilio | [Scheduled] Australia SMS Carrier Partner Maintenance | Maintenance | | (1.0 h) | resolved |
| BBandwidth | [Scheduled] Global Data Center Maintenance - Belgium | Maintenance | | (12 h) | resolved |
| Vonage | [Scheduled] Malaysia SMS - Planned maintenance affecting sms for XOX Network | Maintenance | | (1.5 h) | resolved |
| TTwilio | [Scheduled] Multiple Destination Voice Carrier Partner Maintenance | Maintenance | | (10 d) | resolved |
| Vonage | [Scheduled] Russia SMS - Planned maintenance affecting Tele2 | Maintenance | | (4.0 h) | resolved |
| TTwilio | [Scheduled] Russia SMS Carrier Maintenance - Beeline | Maintenance | | (3.0 h) | resolved |
| TTwilio | [Scheduled] France SMS Carrier Maintenance - Bouygues Telecom | Maintenance | | (3 d) | resolved |
| TTwilio | [Scheduled] Multiple Destination SMS Carrier Partner Maintenance | Maintenance | | (5.0 h) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Matillion, Red Hat (incl. Quay.io), Dialpad, Lightstep (ServiceNow Cloud Observability), Brex, Wasabi, Jina AI, Plivo, Twilio, Akamai, Vonage, Sinch.
Cite this
59 vendor-reported incidents started on 2024-05-13 (UTC) across 26 vendors, 5 labelled major or critical by the vendor.
- Title
- Outages on May 13, 2024
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2024-05-13