CompaniesDialpadMonthly reportsMay 2024
Dialpad in May 2024: incidents, uptime and changes
6incidents posted
2labelled major or critical
92.12%free of major/critical
90.83%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 2.4 days, incident time 2.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 4
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Inbound and Outbound call failure for Japan | Major | 5.5 h | resolved | 05-13 | |
| Dialpad Chrome Extension (CTI) not working on ChromeOS LTS-120 v120.0.6099.312 | Major | 3 d | resolved | 05-29 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Dialpad login button is redirecting to blank page | Minor | 16 min | resolved | 05-06 | |
| Intermittent issues accessing Dialpad login page and app | Minor | 2.1 h | resolved | 05-07 | |
| Inbound calls are not ringing to the agents | Minor | 4.4 h | resolved | 05-08 | |
| Experience issue with Number assignment | Minor | 2.8 h | resolved | 05-21 |
Cite this
Dialpad posted 6 status incidents in May 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Dialpad in May 2024
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/2024/05