# Dialpad in May 2024: incidents, uptime and changes

> Dialpad in May 2024: 6 incidents on its status page (2 major or critical), 92.12% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2024/05
Last updated: 2024-06-01T20:11:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 4
- Uptime (vendor-reported): 92.12% free of major/critical incidents, 90.83% free of any incident; outage time 2.4 days, incident time 2.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/dialpad/2024/04.md) · Next: [June 2024](https://rewindex.com/company/dialpad/2024/06.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound and Outbound call failure for Japan](https://rewindex.com/company/dialpad/incidents/z4mvysv0gscd.md) | major | 2024-05-13 07:43 UTC | 2024-05-13 13:11 UTC | 5.5 h | resolved |
| [Dialpad Chrome Extension (CTI) not working on ChromeOS LTS-120 v120.0.6099.312](https://rewindex.com/company/dialpad/incidents/swjym7kh69g9.md) | major | 2024-05-29 18:52 UTC | 2024-06-01 20:11 UTC | 3 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dialpad login button is redirecting to blank page](https://rewindex.com/company/dialpad/incidents/cgtpj1h0pw7f.md) | minor | 2024-05-06 14:39 UTC | 2024-05-06 14:55 UTC | 16 min | resolved |
| [Intermittent issues accessing Dialpad login page and app](https://rewindex.com/company/dialpad/incidents/sts9rw1jqr6d.md) | minor | 2024-05-07 21:07 UTC | 2024-05-07 23:13 UTC | 2.1 h | resolved |
| [Inbound calls are not ringing to the agents](https://rewindex.com/company/dialpad/incidents/ypgz7grgvbwl.md) | minor | 2024-05-08 20:07 UTC | 2024-05-09 00:30 UTC | 4.4 h | resolved |
| [Inbound and Outbound call failure for Japan](https://rewindex.com/company/dialpad/incidents/z4mvysv0gscd.md) | major | 2024-05-13 07:43 UTC | 2024-05-13 13:11 UTC | 5.5 h | resolved |
| [Experience issue with Number assignment](https://rewindex.com/company/dialpad/incidents/x2bjfjdbbr0z.md) | minor | 2024-05-21 15:57 UTC | 2024-05-21 18:47 UTC | 2.8 h | resolved |
| [Dialpad Chrome Extension (CTI) not working on ChromeOS LTS-120 v120.0.6099.312](https://rewindex.com/company/dialpad/incidents/swjym7kh69g9.md) | major | 2024-05-29 18:52 UTC | 2024-06-01 20:11 UTC | 3 d | resolved |

## Cite this

Dialpad posted 6 status incidents in May 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2024/05
- Citation: Dialpad, “Dialpad in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2024/05 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in May 2024 (2024-05-01)](https://rewindex.com/company/dialpad/2024/05)`


---
Canonical: https://rewindex.com/company/dialpad/2024/05 · Markdown: https://rewindex.com/company/dialpad/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:43:20.533Z