CompaniesDialpadMonthly reportsApril 2024
Dialpad in April 2024: incidents, uptime and changes
8incidents posted
3labelled major or critical
98.37%free of major/critical
97.04%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 11 h 43 min, incident time 21 h 17 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 5
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Ai Recaps slow to load | Major | 6.1 h | resolved | 04-08 | |
| Missing result in Contact search | Major | 57 min | resolved | 04-12 | |
| Deskphones not receiving calls | Major | 4.7 h | resolved | 04-13 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Analytics and Live Dashboard realtime data delayed for "Today" | Minor | 47 min | resolved | 04-08 | |
| Elevated error rates | Minor | 1.9 h | resolved | 04-13 | |
| [Degradation] Inbound and Outbound calls are failing. | Minor | 3.1 h | resolved | 04-15 | |
| VI transcription may be slow to load on call connection | Minor | 4.4 h | resolved | 04-23 | |
| Pricing page unresponsive | Minor | 10 min | resolved | 04-24 |
Cite this
Dialpad posted 8 status incidents in April 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Dialpad in April 2024
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/2024/04