# Dialpad in April 2024: incidents, uptime and changes

> Dialpad in April 2024: 8 incidents on its status page (3 major or critical), 98.37% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Dialpad’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/dialpad/2024/04
Last updated: 2024-05-01T00:00:00Z

- Incidents posted: 8 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 5
- Uptime (vendor-reported): 98.37% free of major/critical incidents, 97.04% free of any incident; outage time 11 h 43 min, incident time 21 h 17 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/dialpad/2024/03.md) · Next: [May 2024](https://rewindex.com/company/dialpad/2024/05.md) · [All months](https://rewindex.com/company/dialpad/reports.md) · [Dialpad](https://rewindex.com/company/dialpad.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Ai Recaps slow to load](https://rewindex.com/company/dialpad/incidents/m7w62q32v6sf.md) | major | 2024-04-08 15:55 UTC | 2024-04-08 22:00 UTC | 6.1 h | resolved |
| [Missing result in Contact search](https://rewindex.com/company/dialpad/incidents/4swyck13zs2p.md) | major | 2024-04-12 20:27 UTC | 2024-04-12 21:24 UTC | 57 min | resolved |
| [Deskphones not receiving calls](https://rewindex.com/company/dialpad/incidents/6ll1wshfgks9.md) | major | 2024-04-13 12:45 UTC | 2024-04-13 17:26 UTC | 4.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Ai Recaps slow to load](https://rewindex.com/company/dialpad/incidents/m7w62q32v6sf.md) | major | 2024-04-08 15:55 UTC | 2024-04-08 22:00 UTC | 6.1 h | resolved |
| [Analytics and Live Dashboard realtime data delayed for "Today"](https://rewindex.com/company/dialpad/incidents/dyrrpvh4f5gy.md) | minor | 2024-04-08 19:45 UTC | 2024-04-08 20:32 UTC | 47 min | resolved |
| [Missing result in Contact search](https://rewindex.com/company/dialpad/incidents/4swyck13zs2p.md) | major | 2024-04-12 20:27 UTC | 2024-04-12 21:24 UTC | 57 min | resolved |
| [Elevated error rates](https://rewindex.com/company/dialpad/incidents/n28z2hf3lnwz.md) | minor | 2024-04-13 03:29 UTC | 2024-04-13 05:22 UTC | 1.9 h | resolved |
| [Deskphones not receiving calls](https://rewindex.com/company/dialpad/incidents/6ll1wshfgks9.md) | major | 2024-04-13 12:45 UTC | 2024-04-13 17:26 UTC | 4.7 h | resolved |
| [\[Degradation\] Inbound and Outbound calls are failing.](https://rewindex.com/company/dialpad/incidents/sddm1bpt3sbb.md) | minor | 2024-04-15 09:03 UTC | 2024-04-15 12:08 UTC | 3.1 h | resolved |
| [VI transcription may be slow to load on call connection](https://rewindex.com/company/dialpad/incidents/w8s0gfjy6l82.md) | minor | 2024-04-23 19:52 UTC | 2024-04-24 00:18 UTC | 4.4 h | resolved |
| [Pricing page unresponsive](https://rewindex.com/company/dialpad/incidents/p8z215j5xffm.md) | minor | 2024-04-24 16:23 UTC | 2024-04-24 16:33 UTC | 10 min | resolved |

## Cite this

Dialpad posted 8 status incidents in April 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/dialpad/2024/04
- Citation: Dialpad, “Dialpad in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/dialpad/2024/04 (CC BY 4.0).
- Markdown link: `[Dialpad: Dialpad in April 2024 (2024-04-01)](https://rewindex.com/company/dialpad/2024/04)`


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Canonical: https://rewindex.com/company/dialpad/2024/04 · Markdown: https://rewindex.com/company/dialpad/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:53:44.299Z