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CompaniesDialpadMonthly reportsMarch 2024

Dialpad in March 2024: incidents, uptime and changes

7incidents posted
3labelled major or critical
98.92%free of major/critical
96.83%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7 h 59 min, incident time 23 h 32 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 3 · No impact listed 1

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Ai Features Slow or Degraded PerformanceMajor1.5 hresolved03-07
Ai Features Slow or Degraded PerformanceMajor2.5 hresolved03-08
Issue with inbound toll-free call routingMajor4.0 hresolved03-25

Other incidents 4

IncidentImpactStartedDurationStatusDay
Analytics and Live Dashboard realtime data delayed for "Today"No impact listed54 minresolved03-04
Analytics and Live Dashboard realtime data delayed for "TodayMinor8.5 hresolved03-05
Degraded service for Active calls,Messages and Contact Center and AnalyticsMinor1.9 hresolved03-14
Voice quality degraded in New ZealandMinor5.1 hresolved03-20

Cite this

Dialpad posted 7 status incidents in March 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Dialpad in March 2024
Vendor
Dialpad
Date
URL
https://rewindex.com/company/dialpad/2024/03

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