rewindex

Outages by dayMay 21, 2024

Outages on May 21, 2024

UTC day 2024-05-21 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

40incidents started
4labelled major or critical
30vendors with a new incident
15still open from earlier days

By vendor label: Major 4 · Minor 27 · No impact listed 9 · 18 maintenance

Incidents started this day 40

VendorIncidentImpactStartedResolvedStatus
Scaleway[DEDIBOX]-Phishing en coursMajor (3 d)resolved
GreenhouseInability to Access Silo 4Major (5.2 h)resolved
GrainIssues with Meet callsMajor (17 d)resolved
MakeScenarios hitting timeoutsMajor (15 h)resolved
VonageMyanmar SMS - Delivery degradation towards Myanmar Posts and TelecommunicationsMinor (1.0 h)resolved
DigitalOceanDeployment of Serverless Functions on App platformMinor (1.4 h)resolved
Logz.ioAWS us-east-1 - Metrics - OutageMinor (6 min)resolved
BigCommerceUnable to fetch shipping options correctly during checkout stepMinor (19 min)resolved
BigCommerceWidgets unavailability for new storesMinor (54 min)resolved
GitHub CopilotIncident with ActionsMinor (6.3 h)resolved
GitHubIncident with ActionsMinor (6.3 h)resolved
TwilioDelays in Reporting Amount Billed for Super SIM UsageMinor (6.2 h)resolved
IterableData Ingestion Delay on c22Minor (3.2 h)resolved
Twilio500 Errors When Creating Alarms in ConsoleMinor (2.8 h)resolved
SparkPostCurrent Metrics Data not Available in USMinor (4.4 h)resolved
DialpadExperience issue with Number assignmentMinor (2.8 h)resolved
DNSimpleTraffic spike on all DCsMinor (1.8 h)resolved
RipplingIssues loading RipplingMinor (54 min)resolved
SnykRecurring Test partially degraded in MT-USMinor (10 d)resolved
RipplingIssues enrolling devices in Rippling MDMMinor (18 min)resolved
Grafana CloudDegraded metrics for some customers.Minor (1.9 h)resolved
Sinch10 DLC Number Provisioning DegradationMinor (35 h)resolved
Jina AIHigh Model LatencyMinor (5 min)resolved
Jina AIModel (jina-embeddings-v2-base-en) is downMinor (5 min)resolved
Linode (Akamai)Service Issue - Linode Compute InstancesMinor (3.2 h)resolved
Jina AIHigh Model LatencyMinor (10 min)resolved
Jina AIModel (jina-embeddings-v2-base-en) is downMinor (5 min)resolved
Jina AIHigh Model LatencyMinor (5 min)resolved
AircallOutbound Calls — "The Number is Invalid" MessageMinor (9.8 h)resolved
Jina AIHigh Model LatencyMinor (5 min)resolved
Jina AIHigh Model LatencyMinor (5 min)resolved
OptimizelyOptimizely Campaign: Outage on a core database between 8:36 and 8:41No impact listed (3.1 h)resolved
WiseIssue with transfers and Wise Account top upsNo impact listed (0 min)resolved
Sigma ComputingIssues with production services accessing databases on Sigma AWSNo impact listed (0 min)resolved
Lightstep (ServiceNow Cloud Observability)Telemetry ingest severely degraded (spans, logs, metrics)No impact listed (-1 min)resolved
JiraMicrosoft mail client is failing the authentication on Jira Mail HandlersNo impact listed (14 h)resolved
HootsuiteScheduled LinkedIn Posts IssuesNo impact listed (0 min)resolved
TwilioProgrammable Messaging AffectedNo impact listed (0 min)resolved
CensusSome Microsoft Advertising Connections Require ReauthorizationNo impact listed (-21 min)resolved
PineconeSome customers experiencing issues converting gcp-starter indexes to serverlessNo impact listed (1.5 h)resolved

Still open from earlier days 15

VendorIncidentImpactStartedResolvedStatus
Scaleway[COCKPIT]-Service degraded on FR-PARCritical (13 d)resolved
Scaleway[DATABASE] Instances stuck in initializing, or performing an unexpected a failover, or restartingMajor (6 d)resolved
Grafana CloudBilling metrics unavailable in all regions.Major (3 d)resolved
GreenhouseDashboard Loading SlowlyMajor (25 h)resolved
SnykFailures affecting import of NodeJS codebases to SnykMajor (12 h)resolved
ScalewaySlowness on Dedibox/Elements consolesMinor (17 d)resolved
Scaleway[NETWORK] - No public access in ams1 hall 6 rack 60 bloc A to DMinor (16 d)resolved
Scaleway[FUNCTIONS/CONTAINERS] Network connectivity issues on fr-par regionMinor (6 d)resolved
SinchDelivery Issue MMS MO – AT&T Mobility - USMinor (36 d)resolved
VonageUSA MMS - Delivery Degradation affecting Short Codes towards network AT&TMinor (36 d)resolved
TwilioSMS Delivery Failures and Delay to Algar Telecom Network in BrazilMinor (3 d)resolved
TwilioSMS Delivery Report Delays to Telefonica O2 Network in GermanyMinor (2 d)resolved
TwilioSMS Delivery Delays and Failures to Telesur Network in Suriname (746-02)Minor (44 h)resolved
SnykRecurring tests degradedMinor (21 h)resolved
HotjarSome upgrades not billed correctlyNo impact listed (13 d)resolved

Maintenance 18

VendorIncidentImpactStartedResolvedStatus
Make[Scheduled] Scheduled infrastructure maintenanceMaintenance (1.2 h)resolved
Stripe[Scheduled] Scheduled maintenance for BancontactMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - MMS/SMSMaintenance (5.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on inbound/outbound SMS and MMS towards US phone numbersMaintenance (4.0 h)resolved
Coralogix[Scheduled] Kafka infrastructure upgrade - US-Prod-1|us-east-2|US East (Ohio)Maintenance (11 h)resolved
Coralogix[Scheduled] Changes to Metric Labels for OTLP and Firehose IntegrationsMaintenance (5 min)resolved
Sinch[Scheduled] Sinch Scheduled Maintenance - US7 NetworkMaintenance (2.0 h)resolved
Scaleway[Scheduled] [Serverless Functions/Containers - FR-PAR] Upgrade on Paris infrastructureMaintenance (1.4 h)resolved
Twilio[Scheduled] New Zealand Voice Carrier Partner MaintenanceMaintenance (1.0 h)resolved
Vonage[Scheduled] WhatsApp Manager & WhatsApp Cloud API MaintenanceMaintenance (1.5 h)resolved
Sinch[Scheduled] Extended: Sinch Scheduled Maintenance - US7 NetworkMaintenance (1.0 h)resolved
Red Hat (incl. Quay.io)[Scheduled] ConsoleDot Production Kafka MaintenanceMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Emergency Global Data Center Maintenance - GermanyMaintenance (4.0 h)resolved
Twilio[Scheduled] Russia SMS Carrier Maintenance - Megafon/YotaMaintenance (4.0 h)resolved
Vonage[Scheduled] Russia SMS - Planned maintenance affecting MegafonMaintenance (3.0 h)resolved
Twilio[Scheduled] United Kingdom Account Security Service Partner MaintenanceMaintenance (6.0 h)resolved
Twilio[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - VodafoneMaintenance (7.0 h)resolved
Make[Scheduled] Scheduled infrastructure maintenanceMaintenance (1.9 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Scaleway, Greenhouse, Grain, Make, Vonage, DigitalOcean, Logz.io, BigCommerce, GitHub Copilot, GitHub, Twilio, Iterable.

Cite this

40 vendor-reported incidents started on 2024-05-21 (UTC) across 30 vendors, 4 labelled major or critical by the vendor.

Title
Outages on May 21, 2024
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2024-05-21

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