# Outages on May 21, 2024 (UTC)

> 40 incidents started on May 21, 2024 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Scaleway, Greenhouse, Grain); 15 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2024-05-21
Last updated: 2024-05-28T17:23:00Z

- Incidents started: 40 (major/critical: 4, other: 36) across 30 vendors
- Still open from earlier days: 15 · Maintenance windows: 18 · Detected outage events: 0
- By vendor impact label: major 4, minor 27, none 9
- Previous day with incidents: [2024-05-20](https://rewindex.com/outages/2024-05-20.md) · Next: [2024-05-22](https://rewindex.com/outages/2024-05-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DEDIBOX\]-Phishing en cours](https://rewindex.com/company/scaleway/incidents/6cr6y3cqk2ht.md) | major | 2024-05-21 10:28 UTC | 2024-05-24 08:22 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Inability to Access Silo 4](https://rewindex.com/company/greenhouse/incidents/jkzl8njndzy9.md) | major | 2024-05-21 14:08 UTC | 2024-05-21 19:21 UTC | resolved |
| [Grain](https://rewindex.com/company/grain.md) | [Issues with Meet calls](https://rewindex.com/company/grain/incidents/mzwj8pdcks3t.md) | major | 2024-05-21 15:44 UTC | 2024-06-07 18:18 UTC | resolved |
| [Make](https://rewindex.com/company/make.md) | [Scenarios hitting timeouts](https://rewindex.com/company/make/incidents/xlfx9pl7d57m.md) | major | 2024-05-21 19:54 UTC | 2024-05-22 11:09 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Myanmar SMS - Delivery degradation towards Myanmar Posts and Telecommunications](https://rewindex.com/company/vonage/incidents/m1d29gbt02fl.md) | minor | 2024-05-21 04:52 UTC | 2024-05-21 05:53 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Deployment of Serverless Functions on App platform](https://rewindex.com/company/digitalocean/incidents/s3m5n57g368s.md) | minor | 2024-05-21 08:26 UTC | 2024-05-21 09:47 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [AWS us-east-1 - Metrics - Outage](https://rewindex.com/company/logz-io/incidents/53tlxjy0kztp.md) | minor | 2024-05-21 08:40 UTC | 2024-05-21 08:46 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Unable to fetch shipping options correctly during checkout step](https://rewindex.com/company/bigcommerce/incidents/m5s7x07ldx6y.md) | minor | 2024-05-21 09:17 UTC | 2024-05-21 09:36 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Widgets unavailability for new stores](https://rewindex.com/company/bigcommerce/incidents/gddcl4pd9p3q.md) | minor | 2024-05-21 10:07 UTC | 2024-05-21 11:01 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident with Actions](https://rewindex.com/company/github-copilot/incidents/nj47vccwm2zj.md) | minor | 2024-05-21 12:45 UTC | 2024-05-21 19:06 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident with Actions](https://rewindex.com/company/github/incidents/nj47vccwm2zj.md) | minor | 2024-05-21 12:45 UTC | 2024-05-21 19:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays in Reporting Amount Billed for Super SIM Usage](https://rewindex.com/company/twilio/incidents/4s7d3sd7rthh.md) | minor | 2024-05-21 12:56 UTC | 2024-05-21 19:09 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Data Ingestion Delay on c22](https://rewindex.com/company/iterable/incidents/5qt25bjyq0fy.md) | minor | 2024-05-21 13:25 UTC | 2024-05-21 16:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [500 Errors When Creating Alarms in Console](https://rewindex.com/company/twilio/incidents/5f88wd2qyw8q.md) | minor | 2024-05-21 13:39 UTC | 2024-05-21 16:29 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Current Metrics Data not Available in US](https://rewindex.com/company/sparkpost/incidents/nqyvn86h24rv.md) | minor | 2024-05-21 15:10 UTC | 2024-05-21 19:32 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Experience issue with Number assignment](https://rewindex.com/company/dialpad/incidents/x2bjfjdbbr0z.md) | minor | 2024-05-21 15:57 UTC | 2024-05-21 18:47 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [Traffic spike on all DCs](https://rewindex.com/company/dnsimple/incidents/bst14xjgyj00.md) | minor | 2024-05-21 16:40 UTC | 2024-05-21 18:28 UTC | resolved |
| [Rippling](https://rewindex.com/company/rippling.md) | [Issues loading Rippling](https://rewindex.com/company/rippling/incidents/pmycbqr7ddjg.md) | minor | 2024-05-21 17:12 UTC | 2024-05-21 18:06 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Recurring Test partially degraded in MT-US](https://rewindex.com/company/snyk/incidents/m2p72zvpgtp8.md) | minor | 2024-05-21 17:23 UTC | 2024-05-31 11:05 UTC | resolved |
| [Rippling](https://rewindex.com/company/rippling.md) | [Issues enrolling devices in Rippling MDM](https://rewindex.com/company/rippling/incidents/1b73dqhsbtxh.md) | minor | 2024-05-21 17:27 UTC | 2024-05-21 17:45 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Degraded metrics for some customers.](https://rewindex.com/company/grafana-cloud/incidents/vp6j98c6k5yj.md) | minor | 2024-05-21 19:09 UTC | 2024-05-21 21:04 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [10 DLC Number Provisioning Degradation](https://rewindex.com/company/sinch/incidents/d1236wbskp9q.md) | minor | 2024-05-21 21:24 UTC | 2024-05-23 08:53 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/jd3pl45hxwmt.md) | minor | 2024-05-21 21:31 UTC | 2024-05-21 21:36 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Model (jina-embeddings-v2-base-en) is down](https://rewindex.com/company/jina-ai/incidents/qtmv53f9rltr.md) | minor | 2024-05-21 21:31 UTC | 2024-05-21 21:36 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Linode Compute Instances](https://rewindex.com/company/linode-akamai/incidents/nf9gq60vkb4f.md) | minor | 2024-05-21 21:49 UTC | 2024-05-22 01:03 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/vrgpytlm5sz6.md) | minor | 2024-05-21 21:52 UTC | 2024-05-21 22:02 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Model (jina-embeddings-v2-base-en) is down](https://rewindex.com/company/jina-ai/incidents/lpy92gwqfgwm.md) | minor | 2024-05-21 21:57 UTC | 2024-05-21 22:02 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/gdk4vnlkp7wh.md) | minor | 2024-05-21 22:05 UTC | 2024-05-21 22:10 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Outbound Calls — "The Number is Invalid" Message](https://rewindex.com/company/aircall/incidents/bknmcryfz56q.md) | minor | 2024-05-21 22:07 UTC | 2024-05-22 07:56 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/kxsc45csc4ys.md) | minor | 2024-05-21 22:24 UTC | 2024-05-21 22:29 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/jj4xwbffsv9f.md) | minor | 2024-05-21 22:48 UTC | 2024-05-21 22:53 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Optimizely Campaign: Outage on a core database between 8:36 and 8:41](https://rewindex.com/company/optimizely/incidents/gx6c4nvfngz2.md) | none | 2024-05-21 07:28 UTC | 2024-05-21 10:36 UTC | resolved |
| [Wise](https://rewindex.com/company/wise.md) | [Issue with transfers and Wise Account top ups](https://rewindex.com/company/wise/incidents/wjm1bcqk1z30.md) | none | 2024-05-21 09:28 UTC | 2024-05-21 09:28 UTC | resolved |
| [Sigma Computing](https://rewindex.com/company/sigma-computing.md) | [Issues with production services accessing databases on Sigma AWS](https://rewindex.com/company/sigma-computing/incidents/pqjs9qbbskxd.md) | none | 2024-05-21 18:51 UTC | 2024-05-21 18:51 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Telemetry ingest severely degraded (spans, logs, metrics)](https://rewindex.com/company/lightstep/incidents/5415cdb081q1.md) | none | 2024-05-21 19:37 UTC | 2024-05-21 19:36 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Microsoft mail client is failing the authentication on Jira Mail Handlers](https://rewindex.com/company/jira/incidents/fptk68l4k723.md) | none | 2024-05-21 20:25 UTC | 2024-05-22 10:12 UTC | resolved |
| [Hootsuite](https://rewindex.com/company/hootsuite.md) | [Scheduled LinkedIn Posts Issues](https://rewindex.com/company/hootsuite/incidents/1l0rdy0570b6.md) | none | 2024-05-21 21:00 UTC | 2024-05-21 21:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Messaging Affected](https://rewindex.com/company/twilio/incidents/4p8pmqs2cch3.md) | none | 2024-05-21 21:07 UTC | 2024-05-21 21:07 UTC | resolved |
| [Census](https://rewindex.com/company/census.md) | [Some Microsoft Advertising Connections Require Reauthorization](https://rewindex.com/company/census/incidents/69vh8gytzh8k.md) | none | 2024-05-21 22:20 UTC | 2024-05-21 22:00 UTC | resolved |
| [Pinecone](https://rewindex.com/company/pinecone.md) | [Some customers experiencing issues converting gcp-starter indexes to serverless](https://rewindex.com/company/pinecone/incidents/xpkc76dn6y72.md) | none | 2024-05-21 22:44 UTC | 2024-05-22 00:12 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[COCKPIT\]-Service degraded on FR-PAR](https://rewindex.com/company/scaleway/incidents/m2jj2crt1sfn.md) | critical | 2024-05-15 07:29 UTC | 2024-05-28 12:19 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DATABASE\] Instances stuck in initializing, or performing an unexpected a failover, or restarting](https://rewindex.com/company/scaleway/incidents/1k9tyrt7g2nt.md) | major | 2024-05-15 10:01 UTC | 2024-05-21 15:15 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Billing metrics unavailable in all regions.](https://rewindex.com/company/grafana-cloud/incidents/6zqmd4fymzfv.md) | major | 2024-05-20 12:00 UTC | 2024-05-23 15:46 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Dashboard Loading Slowly](https://rewindex.com/company/greenhouse/incidents/7b2w3gx7zszd.md) | major | 2024-05-20 18:46 UTC | 2024-05-21 19:24 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Failures affecting import of NodeJS codebases to Snyk](https://rewindex.com/company/snyk/incidents/bp74mmvjbv57.md) | major | 2024-05-20 22:36 UTC | 2024-05-21 11:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Slowness on Dedibox/Elements consoles](https://rewindex.com/company/scaleway/incidents/cfflylyzxs32.md) | minor | 2024-05-14 08:28 UTC | 2024-05-31 15:50 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[NETWORK\] - No public access in ams1 hall 6 rack 60 bloc A to D](https://rewindex.com/company/scaleway/incidents/97yglkzw7rzf.md) | minor | 2024-05-15 07:50 UTC | 2024-05-31 09:35 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[FUNCTIONS/CONTAINERS\] Network connectivity issues on fr-par region](https://rewindex.com/company/scaleway/incidents/cptlr53qpf03.md) | minor | 2024-05-15 14:19 UTC | 2024-05-21 12:52 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue MMS MO – AT&T Mobility - US](https://rewindex.com/company/sinch/incidents/y41vdnj4s0qk.md) | minor | 2024-05-16 15:46 UTC | 2024-06-21 19:21 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [USA MMS - Delivery Degradation affecting Short Codes towards network AT&T](https://rewindex.com/company/vonage/incidents/k3s7bgp7v7hd.md) | minor | 2024-05-16 16:07 UTC | 2024-06-21 20:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures and Delay to Algar Telecom Network in Brazil](https://rewindex.com/company/twilio/incidents/48s6pbvg989d.md) | minor | 2024-05-18 19:34 UTC | 2024-05-21 17:11 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays to Telefonica O2 Network in Germany](https://rewindex.com/company/twilio/incidents/jhgspnzy65ff.md) | minor | 2024-05-19 10:31 UTC | 2024-05-21 15:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Telesur Network in Suriname (746-02)](https://rewindex.com/company/twilio/incidents/56mn7sh3h9gq.md) | minor | 2024-05-20 02:32 UTC | 2024-05-21 22:29 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Recurring tests degraded](https://rewindex.com/company/snyk/incidents/dqtpjm7x9fll.md) | minor | 2024-05-20 12:56 UTC | 2024-05-21 10:24 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Some upgrades not billed correctly](https://rewindex.com/company/hotjar/incidents/8mw70cchhtjg.md) | none | 2024-05-15 11:54 UTC | 2024-05-28 10:03 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Make](https://rewindex.com/company/make.md) | [\[Scheduled\] Scheduled infrastructure maintenance](https://rewindex.com/company/make/incidents/flhzsq0sy818.md) | maintenance | 2024-05-21 02:00 UTC | 2024-05-21 03:14 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Bancontact](https://rewindex.com/company/stripe/incidents/rpgx61cl3zv9.md) | maintenance | 2024-05-21 02:00 UTC | 2024-05-21 05:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/bdwy8lkqf78s.md) | maintenance | 2024-05-21 05:00 UTC | 2024-05-21 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound/outbound SMS and MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/r6v4sv1hzzbg.md) | maintenance | 2024-05-21 06:00 UTC | 2024-05-21 10:00 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [\[Scheduled\] Kafka infrastructure upgrade - US-Prod-1\|us-east-2\|US East (Ohio)](https://rewindex.com/company/coralogix/incidents/8qvmp19n9rbh.md) | maintenance | 2024-05-21 06:30 UTC | 2024-05-21 17:00 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [\[Scheduled\] Changes to Metric Labels for OTLP and Firehose Integrations](https://rewindex.com/company/coralogix/incidents/8smv0sjh7ppl.md) | maintenance | 2024-05-21 07:00 UTC | 2024-05-21 07:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Maintenance - US7 Network](https://rewindex.com/company/sinch/incidents/m16yxccc4ry8.md) | maintenance | 2024-05-21 08:00 UTC | 2024-05-21 10:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[Serverless Functions/Containers - FR-PAR\] Upgrade on Paris infrastructure](https://rewindex.com/company/scaleway/incidents/t7gzw0xnl8v1.md) | maintenance | 2024-05-21 08:47 UTC | 2024-05-21 10:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] New Zealand Voice Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/lsl2xftf359v.md) | maintenance | 2024-05-21 10:00 UTC | 2024-05-21 11:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] WhatsApp Manager & WhatsApp Cloud API Maintenance](https://rewindex.com/company/vonage/incidents/l7kzjr8dm0jn.md) | maintenance | 2024-05-21 10:00 UTC | 2024-05-21 11:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Extended: Sinch Scheduled Maintenance - US7 Network](https://rewindex.com/company/sinch/incidents/zspfgxbpycxd.md) | maintenance | 2024-05-21 10:14 UTC | 2024-05-21 11:14 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] ConsoleDot Production Kafka Maintenance](https://rewindex.com/company/red-hat/incidents/49y3p0vbhdxk.md) | maintenance | 2024-05-21 14:00 UTC | 2024-05-21 16:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Emergency Global Data Center Maintenance - Germany](https://rewindex.com/company/bandwidth/incidents/7x7hk38x6csw.md) | maintenance | 2024-05-21 19:00 UTC | 2024-05-21 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Megafon/Yota](https://rewindex.com/company/twilio/incidents/d6gy7lw57f1z.md) | maintenance | 2024-05-21 20:00 UTC | 2024-05-22 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Megafon](https://rewindex.com/company/vonage/incidents/3sfjy0qxlgm2.md) | maintenance | 2024-05-21 20:00 UTC | 2024-05-21 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Service Partner Maintenance](https://rewindex.com/company/twilio/incidents/lv1xp0vhj4yb.md) | maintenance | 2024-05-21 21:00 UTC | 2024-05-22 03:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/d92bq956d2n6.md) | maintenance | 2024-05-21 21:15 UTC | 2024-05-22 04:15 UTC | resolved |
| [Make](https://rewindex.com/company/make.md) | [\[Scheduled\] Scheduled infrastructure maintenance](https://rewindex.com/company/make/incidents/pqg451c5p01j.md) | maintenance | 2024-05-21 22:00 UTC | 2024-05-21 23:53 UTC | resolved |

## Cite this

40 vendor-reported incidents started on 2024-05-21 (UTC) across 30 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2024-05-21
- Citation: Rewindex daily outage roundup, “Outages on May 21, 2024” (2024-05-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2024-05-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 21, 2024 (2024-05-21)](https://rewindex.com/outages/2024-05-21)`


---
Canonical: https://rewindex.com/outages/2024-05-21 · Markdown: https://rewindex.com/outages/2024-05-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:04:23.587Z