Grain: Issues with Meet calls
Grain Recorder’s Meet recordings failed to capture video and speaker change events in a major incident starting 2024-05-21 15:44 UTC. A fix was deployed by 05-22 00:30 UTC; Grain reported no further issues and marked it resolved at 2024-06-07 18:18 UTC, with a recorded duration of 17 days 2 h.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Grain Recorder
Timeline of updates
- investigating
We've received multiple reports of Meet recordings failing to capture video and speaker change events. We are investigating the issue.
- investigating
The root cause of the issue is still be actively investigated.
- monitoring
A fix has been deployed and we are continuing to monitor for further issues. More details about the issue are forthcoming.
- resolved
We have not seen further reports of this issue since the fix was deployed.
Rewindex changes for this incident
- Major incident: Issues with Meet calls 2024-05-21 15:44 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grain profile · Recent Grain incidents · Markdown · JSON