Jira: Microsoft mail client is failing the authentication on Jira Mail Handlers
Timeline of updates
- resolved
Some customer have experienced authorisation issues with Jira incoming mail Microsoft mail handlers when re-authorising or creating a new mail handler. The issue has been resolved and the service is operating normally now.
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Jira, started 2024-05-21 20:25 UTC, resolved after 14 h, 1 update(s).
- Title
- Microsoft mail client is failing the authentication on Jira Mail Handlers
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/fptk68l4k723
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