GitHub: Incident with Actions
Timeline of updates
- resolved
On May 21, 2024, between 11:40 UTC and 19:06 UTC various services experienced elevated latency due to a configuration change in an upstream cloud provider. GitHub Copilot Chat experienced P50 latency of up to 2.5s and P95 latency of up to 6s. GitHub Actions was degraded with 20 - 60 minute delays for workflow run updates. GitHub Enterprise Importer customers experienced longer migration run times due to GitHub Actions delays. Additionally, billing related metrics for budget notifications and UI reporting were delayed leading to outdated billing details. No data was lost and systems caught up after the incident. At 12:31 UTC, we detected increased latency to cloud hosts. At 14:09 UTC, non-critical traffic was paused, which did not result in restoration of service. At 14:27 UTC, we identified high CPU load within a network gateway cluster caused by a scheduled operating system upgrade that resulted in unintended, uneven distribution of traffic within the cluster. We initiated deployment of additional hosts at 16:35 UTC. Rebalancing completed by 17:58 UTC with system recovery observed at 18:03 UTC and completion at 19:06 UTC. We have identified gaps in our monitoring and alerting for load thresholds. We have prioritized these fixes to improve time to detection and mitigation of this class of issues.
From GitHub’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: minor) posted by GitHub, started 2024-05-21 12:45 UTC, resolved after 6.3 h, 1 update(s).
- Title
- Incident with Actions
- Vendor
- GitHub
- Date
- URL
- https://rewindex.com/company/github/incidents/nj47vccwm2zj
GitHub profileRecent GitHub incidentsAll outages on May 21, 2024GitHub in May 2024MarkdownJSON