# GitHub: Incident with Actions

> GitHub status incident “Incident with Actions” on 2024-05-21: impact minor (vendor’s label), 6.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/nj47vccwm2zj
Last updated: 2024-05-21T19:06:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-21 12:45 UTC · Resolved: 2024-05-21 19:06 UTC · Duration: 6.3 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/nj47vccwm2zj](https://www.githubstatus.com/incidents/nj47vccwm2zj)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2024-05-21 19:06 UTC: On May 21, 2024, between 11:40 UTC and 19:06 UTC various services experienced elevated latency due to a configuration change in an upstream cloud provider. GitHub Copilot Chat experienced P50 latency of up to 2.5s and P95 latency of up to 6s. GitHub Actions was degraded with 20 - 60 minute delays for workflow run updates. GitHub Enterprise Importer customers experienced longer migration run times due to GitHub Actions delays. Additionally, billing related metrics for budget notifications and UI reporting were delayed leading to outdated billing details. No data was lost and systems caught up after the incident. At 12:31 UTC, we detected increased latency to cloud hosts. At 14:09 UTC, non-critical traffic was paused, which did not result in restoration of service. At 14:27 UTC, we identified high CPU load within a network gateway cluster caused by a scheduled operating system upgrade that resulted in unintended, uneven distribution of traffic within the cluster. We initiated deployment of additional hosts at 16:35 UTC. Rebalancing completed by 17:58 UTC with system recovery observed at 18:03 UTC and completion at 19:06 UTC. We have identified gaps in our monitoring and alerting for load thresholds. We have prioritized these fixes to improve time to detection and mitigation of this class of issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2024-05-21 12:45 UTC, resolved after 6.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/nj47vccwm2zj
- Citation: GitHub, “Incident with Actions” (2024-05-21 12:45 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/nj47vccwm2zj (CC BY 4.0).
- Markdown link: `[GitHub: Incident with Actions (2024-05-21)](https://rewindex.com/company/github/incidents/nj47vccwm2zj)`


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Canonical: https://rewindex.com/company/github/incidents/nj47vccwm2zj · Markdown: https://rewindex.com/company/github/incidents/nj47vccwm2zj.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/nj47vccwm2zj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:31.084Z