# Grafana Cloud in May 2024: incidents, uptime and changes

> Grafana Cloud in May 2024: 11 incidents on its status page (5 major or critical), 88.98% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Grafana Cloud’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/grafana-cloud/2024/05
Last updated: 2024-06-01T00:00:00Z

- Incidents posted: 11 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 1, major 4, minor 4, none 2
- Uptime (vendor-reported): 88.98% free of major/critical incidents, 88.54% free of any incident; outage time 3.4 days, incident time 3.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/grafana-cloud/2024/04.md) · Next: [June 2024](https://rewindex.com/company/grafana-cloud/2024/06.md) · [All months](https://rewindex.com/company/grafana-cloud/reports.md) · [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Grafana Cloud: prod-us-central-3 and prod-us-central-4 Clusters Unreachable](https://rewindex.com/company/grafana-cloud/incidents/50h6v5l6dj5h.md) | critical | 2024-05-02 12:07 UTC | 2024-05-02 12:55 UTC | 48 min | resolved |
| [Issues Creating/Accessing Incidents.](https://rewindex.com/company/grafana-cloud/incidents/nj85gb49r5r0.md) | major | 2024-05-07 16:54 UTC | 2024-05-07 21:45 UTC | 4.8 h | resolved |
| [Billing metrics unavailable in all regions.](https://rewindex.com/company/grafana-cloud/incidents/6zqmd4fymzfv.md) | major | 2024-05-20 12:00 UTC | 2024-05-23 15:46 UTC | 3 d | resolved |
| [Hosted Grafana - US-central](https://rewindex.com/company/grafana-cloud/incidents/b1m207rdy50s.md) | major | 2024-05-22 14:59 UTC | 2024-05-22 22:03 UTC | 7.1 h | resolved |
| [Some Grafana Instances Unavailable](https://rewindex.com/company/grafana-cloud/incidents/nxr3p3ghd3c3.md) | major | 2024-05-24 22:01 UTC | 2024-05-24 22:34 UTC | 33 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Grafana Cloud: prod-us-central-3 and prod-us-central-4 Clusters Unreachable](https://rewindex.com/company/grafana-cloud/incidents/50h6v5l6dj5h.md) | critical | 2024-05-02 12:07 UTC | 2024-05-02 12:55 UTC | 48 min | resolved |
| [Issues Creating/Accessing Incidents.](https://rewindex.com/company/grafana-cloud/incidents/nj85gb49r5r0.md) | major | 2024-05-07 16:54 UTC | 2024-05-07 21:45 UTC | 4.8 h | resolved |
| [loki-prod & OLTP endpoint clusters are unreachable in us-east-0 region](https://rewindex.com/company/grafana-cloud/incidents/dsb14pv1hbgz.md) | minor | 2024-05-11 06:34 UTC | 2024-05-11 09:10 UTC | 2.6 h | resolved |
| [loki-prod & OLTP endpoint clusters are unreachable in us-east-0 region](https://rewindex.com/company/grafana-cloud/incidents/pwsxczdhqvq7.md) | none | 2024-05-11 17:03 UTC | 2024-05-11 19:41 UTC | 2.6 h | resolved |
| [Grafana Instance Outage](https://rewindex.com/company/grafana-cloud/incidents/g2026dmwcx0v.md) | none | 2024-05-14 15:52 UTC | 2024-05-14 15:52 UTC | 0 min | resolved |
| [Billing metrics unavailable in all regions.](https://rewindex.com/company/grafana-cloud/incidents/6zqmd4fymzfv.md) | major | 2024-05-20 12:00 UTC | 2024-05-23 15:46 UTC | 3 d | resolved |
| [Degraded metrics for some customers.](https://rewindex.com/company/grafana-cloud/incidents/vp6j98c6k5yj.md) | minor | 2024-05-21 19:09 UTC | 2024-05-21 21:04 UTC | 1.9 h | resolved |
| [Investigating issue with Grafana Incident Insights not displaying data](https://rewindex.com/company/grafana-cloud/incidents/d9wmy0117f2z.md) | minor | 2024-05-22 12:56 UTC | 2024-05-23 08:10 UTC | 19 h | resolved |
| [Hosted Grafana - US-central](https://rewindex.com/company/grafana-cloud/incidents/b1m207rdy50s.md) | major | 2024-05-22 14:59 UTC | 2024-05-22 22:03 UTC | 7.1 h | resolved |
| [Some Grafana Instances Unavailable](https://rewindex.com/company/grafana-cloud/incidents/nxr3p3ghd3c3.md) | major | 2024-05-24 22:01 UTC | 2024-05-24 22:34 UTC | 33 min | resolved |
| [Synthetic Probe Checks Failing in Bangalore](https://rewindex.com/company/grafana-cloud/incidents/2d52j9xg30pz.md) | minor | 2024-05-29 15:09 UTC | 2024-05-29 15:48 UTC | 39 min | resolved |

## Cite this

Grafana Cloud posted 11 status incidents in May 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/grafana-cloud/2024/05
- Citation: Grafana Cloud, “Grafana Cloud in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/grafana-cloud/2024/05 (CC BY 4.0).
- Markdown link: `[Grafana Cloud: Grafana Cloud in May 2024 (2024-05-01)](https://rewindex.com/company/grafana-cloud/2024/05)`


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Canonical: https://rewindex.com/company/grafana-cloud/2024/05 · Markdown: https://rewindex.com/company/grafana-cloud/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:55:43.928Z