# Pinecone in May 2024: incidents, uptime and changes

> Pinecone in May 2024: 8 incidents on its status page (3 major or critical), 98.47% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pinecone’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pinecone/2024/05
Last updated: 2024-06-01T00:00:00Z

- Incidents posted: 8 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, minor 4, none 1
- Uptime (vendor-reported): 98.47% free of major/critical incidents, 79.80% free of any incident; outage time 11 h 19 min, incident time 6.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/pinecone/2024/04.md) · Next: [June 2024](https://rewindex.com/company/pinecone/2024/06.md) · [All months](https://rewindex.com/company/pinecone/reports.md) · [Pinecone](https://rewindex.com/company/pinecone.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated error rate on reads and writes on GCP starter environment](https://rewindex.com/company/pinecone/incidents/kj20kkyx2h9x.md) | critical | 2024-05-02 08:02 UTC | 2024-05-02 18:54 UTC | 11 h | resolved |
| [Create index operations are failing in gcp-starter](https://rewindex.com/company/pinecone/incidents/pptr5lrdv02q.md) | major | 2024-05-29 23:33 UTC | 2024-05-30 00:00 UTC | 27 min | resolved |
| [Management Console authentication was temporarily interrupted](https://rewindex.com/company/pinecone/incidents/371wp7fhd4jm.md) | major | 2024-05-30 15:00 UTC | 2024-05-30 15:00 UTC | 0 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated error rate on reads and writes on GCP starter environment](https://rewindex.com/company/pinecone/incidents/kj20kkyx2h9x.md) | critical | 2024-05-02 08:02 UTC | 2024-05-02 18:54 UTC | 11 h | resolved |
| [Some read operations failing for serverless indexes](https://rewindex.com/company/pinecone/incidents/1mkfl68z6rgn.md) | minor | 2024-05-03 18:43 UTC | 2024-05-03 19:48 UTC | 1.1 h | resolved |
| [Create index operations are failing in gcp-starter](https://rewindex.com/company/pinecone/incidents/0sv8856fks8q.md) | minor | 2024-05-04 23:01 UTC | 2024-05-10 15:52 UTC | 6 d | resolved |
| [Some calls to describe\_index\_stats failing](https://rewindex.com/company/pinecone/incidents/z01zpg7wmm4y.md) | minor | 2024-05-07 19:40 UTC | 2024-05-07 19:59 UTC | 19 min | resolved |
| [Some customers experiencing issues converting gcp-starter indexes to serverless](https://rewindex.com/company/pinecone/incidents/xpkc76dn6y72.md) | none | 2024-05-21 22:44 UTC | 2024-05-22 00:12 UTC | 1.5 h | resolved |
| [Issues with migrating collections and pods to serverless indexes](https://rewindex.com/company/pinecone/incidents/ftwjrh8brkxm.md) | minor | 2024-05-28 23:04 UTC | 2024-05-29 00:03 UTC | 59 min | resolved |
| [Create index operations are failing in gcp-starter](https://rewindex.com/company/pinecone/incidents/pptr5lrdv02q.md) | major | 2024-05-29 23:33 UTC | 2024-05-30 00:00 UTC | 27 min | resolved |
| [Management Console authentication was temporarily interrupted](https://rewindex.com/company/pinecone/incidents/371wp7fhd4jm.md) | major | 2024-05-30 15:00 UTC | 2024-05-30 15:00 UTC | 0 min | resolved |

## Cite this

Pinecone posted 8 status incidents in May 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pinecone/2024/05
- Citation: Pinecone, “Pinecone in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pinecone/2024/05 (CC BY 4.0).
- Markdown link: `[Pinecone: Pinecone in May 2024 (2024-05-01)](https://rewindex.com/company/pinecone/2024/05)`


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Canonical: https://rewindex.com/company/pinecone/2024/05 · Markdown: https://rewindex.com/company/pinecone/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:40:54.584Z