Amplitude: Customers unable to load Amplitude Data on US Data Center
Timeline of updates
- resolved
On May 2, 2024 from 6:20am PT to 7:25am PT, users were unable to load Amplitude Data (app.amplitude.com/data) on our US Data Centers. The root cause was traced to issues with a database used by the web application that caused new connections to fail. We have since restored access to Amplitude Data. There was not any downtime with data ingestion or data loss.
From Amplitude’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.amplitude.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Amplitude, started 2024-05-02 13:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Customers unable to load Amplitude Data on US Data Center
- Vendor
- Amplitude
- Date
- URL
- https://rewindex.com/company/amplitude/incidents/y30kxhw4p2hj
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