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Lattice: Admin Compensation Cycle Recommendations page showing "Something Went Wrong" error
Lattice reported a major incident affecting the admin Compensation Cycle Recommendations table, which showed a "Something Went Wrong" error, starting 2026-08-21 16:30 UTC. It was resolved at 2026-08-21 18:24 UTC, lasting 1 h 53 min. A fix was deployed; admins were instructed to refresh the page to see data successfully.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Lattice Application
Timeline of updates
- investigating
Lattice is currently experiencing an incident on the admin Compensation Cycle Recommendations page. The Recommendations table is showing a "Something Went Wrong" error.
- identified
Our team has identified the underlying root cause and and is implementing a fix to resolve the error admins see on the Compensation Cycle Recommendations page.
- monitoring
A fix has been deployed. Admins viewing Compensation Cycle Recommendations should refresh the page and see data successfully. We will continue monitoring for the time being.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Admin Compensation Cycle Recommendations page showing "Something Went Wrong" error 2026-08-21 16:30 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Lattice profile · Recent Lattice incidents · Markdown · JSON