# Lattice: Admin Compensation Cycle Recommendations page showing "Something Went Wrong" error

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-21 16:30 UTC · Resolved: 2026-08-21 18:24 UTC · Duration: 1.9 h
- Updates: 4 · Affected components: Lattice Application
- [Vendor status page: https://stspg.io/bvy0nn9hgb9f](https://stspg.io/bvy0nn9hgb9f)
- [Company: Lattice](https://rewindex.com/company/lattice.md)

## Summary

Lattice reported a major incident affecting the admin Compensation Cycle Recommendations table, which showed a "Something Went Wrong" error, starting 2026-08-21 16:30 UTC. It was resolved at 2026-08-21 18:24 UTC, lasting 1 h 53 min. A fix was deployed; admins were instructed to refresh the page to see data successfully. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-21 16:30 UTC: Lattice is currently experiencing an incident on the admin Compensation Cycle Recommendations page. The Recommendations table is showing a "Something Went Wrong" error.
- **identified** 2026-08-21 17:22 UTC: Our team has identified the underlying root cause and and is implementing a fix to resolve the error admins see on the Compensation Cycle Recommendations page.
- **monitoring** 2026-08-21 18:00 UTC: A fix has been deployed. Admins viewing Compensation Cycle Recommendations should refresh the page and see data successfully. We will continue monitoring for the time being.
- **resolved** 2026-08-21 18:24 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-08-21 16:30 UTC: [Major incident: Admin Compensation Cycle Recommendations page showing "Something Went Wrong" error](https://rewindex.com/change/i30a71d89c8567b.md)


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Canonical: https://rewindex.com/company/lattice/incidents/xx0nvldz5fp3 · Markdown: https://rewindex.com/company/lattice/incidents/xx0nvldz5fp3.md · JSON: https://rewindex.com/api/v1/companies/lattice/incidents/xx0nvldz5fp3 · Generated 2026-10-18T11:42:19.681Z