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Lattice: Lattice Incident: Issues reported with logging into Lattice

Impact: majorStatus: resolvedStarted Resolved (3.9 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Lattice reported a major incident affecting logins to the Lattice Application, starting 2025-05-28 08:05 UTC and resolved at 2025-05-28 11:58 UTC; the computed duration was 3 h 52 min. A fix was implemented at 05-28 11:53 UTC, but no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Lattice Application

Timeline of updates

  1. investigating

    We are currently investigating an issue that's affecting logging into Lattice.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    Our team is actively investigating the cause behind reported login issues, and are working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

  4. monitoring

    A fix has been implemented, and we are monitoring the results.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Lattice profile · Recent Lattice incidents · Markdown · JSON