# Lattice: Lattice Incident: Issues reported with logging into Lattice

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-05-28 08:05 UTC · Resolved: 2025-05-28 11:58 UTC · Duration: 3.9 h
- Updates: 5 · Affected components: Lattice Application
- [Vendor status page: https://stspg.io/bnvtfcyj7f9t](https://stspg.io/bnvtfcyj7f9t)
- [Company: Lattice](https://rewindex.com/company/lattice.md)

## Summary

Lattice reported a major incident affecting logins to the Lattice Application, starting 2025-05-28 08:05 UTC and resolved at 2025-05-28 11:58 UTC; the computed duration was 3 h 52 min. A fix was implemented at 05-28 11:53 UTC, but no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-05-28 08:05 UTC: We are currently investigating an issue that's affecting logging into Lattice.
- **investigating** 2025-05-28 09:05 UTC: We are continuing to investigate this issue.
- **investigating** 2025-05-28 11:10 UTC: Our team is actively investigating the cause behind reported login issues, and are working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience.
- **monitoring** 2025-05-28 11:53 UTC: A fix has been implemented, and we are monitoring the results.
- **resolved** 2025-05-28 11:58 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-05-28 08:05 UTC: [Major incident: Lattice Incident: Issues reported with logging into Lattice](https://rewindex.com/change/i7dcd8ebc0775ae.md)


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Canonical: https://rewindex.com/company/lattice/incidents/317xqshhx7wh · Markdown: https://rewindex.com/company/lattice/incidents/317xqshhx7wh.md · JSON: https://rewindex.com/api/v1/companies/lattice/incidents/317xqshhx7wh · Generated 2026-10-18T09:56:30.717Z