# Outages on January 9, 2026 (UTC)

> 40 incidents started on January 9, 2026 (UTC) on the status pages Rewindex archives, 11 labelled major or critical by the vendor (Box, Brex, SambaNova); 10 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2026-01-09
Last updated: 2026-01-16T23:00:00Z

- Incidents started: 40 (major/critical: 11, other: 29) across 33 vendors
- Still open from earlier days: 10 · Maintenance windows: 5 · Detected outage events: 1
- By vendor impact label: critical 5, major 6, minor 18, none 11
- Previous day with incidents: [2026-01-08](https://rewindex.com/outages/2026-01-08.md) · Next: [2026-01-10](https://rewindex.com/outages/2026-01-10.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Outage events this day

- [Intercom outage](https://rewindex.com/events/2026-01-09-intercom): 3 linked vendors, 3 other incidents in the same window (also happening, not linked). Vendors reported an Intercom outage; Intercom’s own incident for this date is not in the archive.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Box](https://rewindex.com/company/box.md) | [\[Critical\] Issues with Logins, Notes and API](https://rewindex.com/company/box/incidents/kxsd3vwnnn5m.md) | critical | 2026-01-09 07:14 UTC | 2026-01-09 06:00 UTC | resolved |
| [Brex](https://rewindex.com/company/brex.md) | [Expense service unavailable](https://rewindex.com/company/brex/incidents/bl0bfnkmq0nt.md) | critical | 2026-01-09 19:43 UTC | 2026-01-09 20:48 UTC | resolved |
| [SambaNova](https://rewindex.com/company/sambanova.md) | [SambaNova Cloud  Down](https://rewindex.com/company/sambanova/incidents/yjp03fl1x5w5.md) | critical | 2026-01-09 19:59 UTC | 2026-01-09 20:11 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Support & Ticketing Site Incident](https://rewindex.com/company/bandwidth/incidents/hymb0trsdbf2.md) | critical | 2026-01-09 20:02 UTC | 2026-01-09 21:30 UTC | resolved |
| [Mode](https://rewindex.com/company/mode.md) | [Intercom outage affecting the in-app messenger](https://rewindex.com/company/mode/incidents/4rhv36tbn01g.md) | critical | 2026-01-09 21:18 UTC | 2026-01-09 21:18 UTC | resolved |
| [Convex](https://rewindex.com/company/convex.md) | [Intermittent increased error rates](https://rewindex.com/company/convex/incidents/m0fxbv3mjp86.md) | major | 2026-01-09 00:51 UTC | 2026-01-09 01:40 UTC | resolved |
| [Retell AI](https://rewindex.com/company/retell-ai.md) | [Outbound Calling Service Degradation](https://rewindex.com/company/retell-ai/incidents/vs3g90n6ldsf.md) | major | 2026-01-09 08:30 UTC | 2026-01-09 10:26 UTC | resolved |
| [LiveKit](https://rewindex.com/company/livekit.md) | [SIP outbound call issues](https://rewindex.com/company/livekit/incidents/sw2wknw0453q.md) | major | 2026-01-09 10:00 UTC | 2026-01-09 10:24 UTC | resolved |
| [Semgrep](https://rewindex.com/company/semgrep.md) | [Degraded scan performance in CI and Semgrep Managed Scans](https://rewindex.com/company/semgrep/incidents/rmylqm1z4hwr.md) | major | 2026-01-09 17:02 UTC | 2026-01-09 23:27 UTC | resolved |
| [Sigma Computing](https://rewindex.com/company/sigma-computing.md) | [Chat Support experiencing 3rd party outage](https://rewindex.com/company/sigma-computing/incidents/b98pjtb6rfr6.md) | major | 2026-01-09 20:33 UTC | 2026-01-09 22:23 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Pendo Chatbot not operational in the Resource Center](https://rewindex.com/company/pendo/incidents/sy7g8bkdj599.md) | major | 2026-01-09 20:46 UTC | 2026-01-09 21:18 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [EAS Update analytics not processing](https://rewindex.com/company/expo/incidents/b0bgj3gj4lv2.md) | minor | 2026-01-09 02:01 UTC | 2026-01-09 03:43 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Video Media Connection issue US-EAST-1 Region Server](https://rewindex.com/company/vonage/incidents/qm47pfwj8ppq.md) | minor | 2026-01-09 02:39 UTC | 2026-01-09 02:39 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Indonesia SMS - Delivery Degradation of Domestic Brands towards Indosat Ooreedoo and Hutchison Networks](https://rewindex.com/company/vonage/incidents/jwptv7tgtqwn.md) | minor | 2026-01-09 03:17 UTC | 2026-01-09 05:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS and MMS Delivery Delays To and From a Subset of Twilio Phone Numbers in Australia](https://rewindex.com/company/twilio/incidents/9qhh93l3jnfj.md) | minor | 2026-01-09 03:21 UTC | 2026-02-17 07:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telefonica and Tigo Network in El Salvador](https://rewindex.com/company/twilio/incidents/pkxfgt8hv42x.md) | minor | 2026-01-09 07:40 UTC | 2026-01-09 14:13 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Outage in AWS eu-central-1 - visibility to tasks](https://rewindex.com/company/influxdata/incidents/cvqssdxm32lm.md) | minor | 2026-01-09 10:41 UTC | 2026-01-13 15:55 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Contact Bulk Edits](https://rewindex.com/company/activecampaign/incidents/yyd61952lp4b.md) | minor | 2026-01-09 15:59 UTC | 2026-01-10 01:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Multiple Small Carriers in United States of America Over a Subset of Long Codes](https://rewindex.com/company/twilio/incidents/zknch4pg2nrc.md) | minor | 2026-01-09 16:43 UTC | 2026-01-10 08:19 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Disruption with some GitHub services](https://rewindex.com/company/github-copilot/incidents/8bcsk6c4prjl.md) | minor | 2026-01-09 17:53 UTC | 2026-01-10 02:33 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Disruption with some GitHub services](https://rewindex.com/company/github/incidents/8bcsk6c4prjl.md) | minor | 2026-01-09 17:53 UTC | 2026-01-10 02:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issue With Invoking Webhook for Outgoing Caller Ids Resource Verification for a Subset of Customers](https://rewindex.com/company/twilio/incidents/07wmjzlhd7sm.md) | minor | 2026-01-09 18:08 UTC | 2026-01-09 20:14 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Feature Perf Degradation: Communities](https://rewindex.com/company/salesforce/incidents/20003598.md) | minor | 2026-01-09 18:32 UTC | 2026-01-17 23:22 UTC | resolved |
| [Claude](https://rewindex.com/company/claude.md) | [New Subscription Activation & Payment Issues](https://rewindex.com/company/claude/incidents/pttlfp1vg4g3.md) | minor | 2026-01-09 19:41 UTC | 2026-01-10 04:55 UTC | resolved |
| [Anthropic](https://rewindex.com/company/anthropic.md) | [New Subscription Activation & Payment Issues](https://rewindex.com/company/anthropic/incidents/pttlfp1vg4g3.md) | minor | 2026-01-09 19:41 UTC | 2026-01-10 04:55 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [We are currently investigating the issue. The API endpoint at Intercom is returning timeout errors.](https://rewindex.com/company/segment/incidents/5lt2x1whz6jr.md) | minor | 2026-01-09 20:39 UTC | 2026-01-09 21:18 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Performance Degradation: Core Service](https://rewindex.com/company/salesforce/incidents/20003582.md) | minor | 2026-01-09 20:55 UTC | 2026-01-09 21:23 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Possible Mux Data historical metrics delays](https://rewindex.com/company/mux/incidents/s0vjx62dxm3c.md) | minor | 2026-01-09 22:51 UTC | 2026-01-09 23:57 UTC | resolved |
| [Salesforce](https://rewindex.com/company/salesforce.md) | [Marketing Cloud Account Engagement Feature Degradation Application: Application](https://rewindex.com/company/salesforce/incidents/20003619.md) | minor | 2026-01-09 23:00 UTC | 2026-01-27 02:30 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issue - ID-CGK (Jakarta, ID)](https://rewindex.com/company/linode-akamai/incidents/p368j2hdf3b6.md) | none | 2026-01-09 03:05 UTC | 2026-01-09 03:05 UTC | resolved |
| [Prisma](https://rewindex.com/company/prisma.md) | [Usage quota issue on free tier](https://rewindex.com/company/prisma/incidents/tbsz20hdygt2.md) | none | 2026-01-09 13:43 UTC | 2026-01-10 00:30 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Intermittent error while loading pipeline execution history page](https://rewindex.com/company/harness/incidents/fc4bm412sg3j.md) | none | 2026-01-09 18:00 UTC | 2026-01-09 18:30 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [HubSpot may be unavailable for some users](https://rewindex.com/company/hubspot/incidents/zdx4jjfjdfq3.md) | none | 2026-01-09 18:01 UTC | 2026-01-09 18:19 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Response data not showing](https://rewindex.com/company/surveymonkey/incidents/trtz2bg6fr2j.md) | none | 2026-01-09 18:30 UTC | 2026-01-09 22:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: Minimal Customer Impact - Delay in Processing Inbound Email Messages in Conversations](https://rewindex.com/company/twilio/incidents/ftl1tgs0xjx8.md) | none | 2026-01-09 19:13 UTC | 2026-01-09 19:27 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [Third party chat system (intercom)](https://rewindex.com/company/coralogix/incidents/qghcjkl772p6.md) | none | 2026-01-09 20:09 UTC | 2026-01-09 21:19 UTC | resolved |
| [Lattice](https://rewindex.com/company/lattice.md) | [Live Chat Interruption](https://rewindex.com/company/lattice/incidents/ghpvmfqjy8w5.md) | none | 2026-01-09 20:10 UTC | 2026-01-09 21:43 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Write Degradation in Grafana Cloud Logs (prod-us-east-3)](https://rewindex.com/company/grafana-cloud/incidents/9cxd5h3z3jfj.md) | none | 2026-01-09 20:30 UTC | 2026-01-09 20:30 UTC | resolved |
| [Redis](https://rewindex.com/company/redis.md) | [Urgent Maintenance](https://rewindex.com/company/redis/incidents/f9a490b9-c5e6-4d9b-8885-bd0d51039e35.md) | none | 2026-01-09 20:30 UTC | 2026-01-09 20:54 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Support messenger outage](https://rewindex.com/company/pandadoc/incidents/5c15dq202dh0.md) | none | 2026-01-09 20:56 UTC | 2026-01-09 21:26 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [Incorrect counts for candidates in pipeline stages](https://rewindex.com/company/lever/incidents/8jxkq4jq142m.md) | major | 2026-01-05 17:00 UTC | 2026-01-12 18:26 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [Accès aux sites pour les domaines en "\*.scw.site"](https://rewindex.com/company/scaleway/incidents/dc9kwd6ndll4.md) | minor | 2026-01-07 12:31 UTC | 2026-01-13 11:32 UTC | resolved |
| [Firebase](https://rewindex.com/company/firebase.md) | [Daily BigQuery export data is delayed for some dates.](https://rewindex.com/company/firebase/incidents/1xxqbecjrgoulkvd9bvu.md) | minor | 2026-01-07 15:00 UTC | 2026-01-17 08:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Access to Dedibox Classic hosting web sites](https://rewindex.com/company/scaleway/incidents/f2lp0gzjm0ls.md) | minor | 2026-01-08 10:13 UTC | 2026-01-21 13:35 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Apple Silicon\] - \[fr-par-1\] Power issue in a rack](https://rewindex.com/company/scaleway/incidents/mdpskwz6hxd7.md) | minor | 2026-01-08 11:15 UTC | 2026-01-21 13:33 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Issues with jobs starting for certain Bitbucket users](https://rewindex.com/company/circleci/incidents/wtsg771pdb09.md) | minor | 2026-01-08 11:23 UTC | 2026-01-09 23:25 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Enterprise Security - SIA impact in India](https://rewindex.com/company/akamai/incidents/jtnwrtwv78sb.md) | minor | 2026-01-08 12:54 UTC | 2026-01-09 19:05 UTC | resolved |
| [Hootsuite](https://rewindex.com/company/hootsuite.md) | [Organization settings page issues (Chrome and Edge)](https://rewindex.com/company/hootsuite/incidents/5w7nz65n1yt5.md) | minor | 2026-01-08 19:38 UTC | 2026-01-09 01:28 UTC | resolved |
| [Google Workspace](https://rewindex.com/company/google-workspace.md) | [\*\*Summary\*\* Google Voice customers may experience MMS messages not being delivered to recipients. \*\*Description\*\* We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST. Our engineering team continues to investigate the issue with a 3rd party vendor. We will provide an update by Tuesday, 2026-01-13 20:30 PST with current details. We apologize to all who are affected by the disruption. \*\*Customer Symptoms\*\* Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them. \*\*Workaround\*\* SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.](https://rewindex.com/company/google-workspace/incidents/thtvkdyksbrqpo3vh82v.md) | none | 2026-01-08 13:00 UTC | 2026-01-14 21:00 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Intermittent error while loading template service page](https://rewindex.com/company/harness/incidents/5650h9byz6l5.md) | none | 2026-01-08 19:03 UTC | 2026-01-09 00:26 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Crusoe](https://rewindex.com/company/crusoe.md) | [\[Scheduled\] Crusoe Cloud Database Migration Maintenance (All Regions)](https://rewindex.com/company/crusoe/incidents/3sfq00qtz4w1.md) | maintenance | 2026-01-09 02:00 UTC | 2026-01-09 02:30 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for TWINT](https://rewindex.com/company/stripe/incidents/2lj0s82vpf0s.md) | maintenance | 2026-01-09 08:00 UTC | 2026-01-09 08:15 UTC | resolved |
| [Prisma](https://rewindex.com/company/prisma.md) | [\[Scheduled\] Prisma Postgres Maintenance](https://rewindex.com/company/prisma/incidents/lcr6wxcwn19d.md) | maintenance | 2026-01-09 09:00 UTC | 2026-01-09 09:41 UTC | resolved |
| [Wasabi](https://rewindex.com/company/wasabi.md) | [\[Scheduled\] Maintenance Activity Advisory for 9 January 2026](https://rewindex.com/company/wasabi/incidents/c493zns7wcbk.md) | maintenance | 2026-01-09 20:00 UTC | 2026-01-09 23:00 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for BLIK](https://rewindex.com/company/stripe/incidents/0yt41kvt1r4m.md) | maintenance | 2026-01-09 23:30 UTC | 2026-01-10 00:00 UTC | resolved |

## Cite this

40 vendor-reported incidents started on 2026-01-09 (UTC) across 33 vendors, 11 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2026-01-09
- Citation: Rewindex daily outage roundup, “Outages on January 9, 2026” (2026-01-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2026-01-09 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 9, 2026 (2026-01-09)](https://rewindex.com/outages/2026-01-09)`


---
Canonical: https://rewindex.com/outages/2026-01-09 · Markdown: https://rewindex.com/outages/2026-01-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:06:04.896Z