Changes / Brex / Expense service unavailable
Brex: Critical incident: Expense service unavailable
Summary
Brex’s Expense service was unavailable, affecting Spend Management, with impact rated critical. The incident started at 2026-01-09 19:43 UTC and was resolved at 2026-01-09 20:48 UTC, lasting 1 h 4 min. Brex reported a fix in place at 20:20 UTC but did not state a cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Expense service unavailable
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-01-09 19:43 UTC
Before: not present
After: 2026-01-09 20:48 UTC
Before: not present
After: Spend Management
Before: not present
After: We are currently investigating this issue.
Before: not present
After: We have identified the issue and are working on a fix.
Before: not present
After: We have identified the issue and have a fix in place.
Before: not present
After: We have resolved the issue.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Expense service unavailable (this change) Brex’s Expense service was unavailable, affecting Spend Management, with impact rated critical. The incident started at 2026-01-09 19:43 UTC and was resolved at 2026-01-09 20:48 UTC, lasting 1 h 4 min. Brex reported a fix in place at 20:20 UTC but did not state a cause. | Major incident |