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Brex: Slow loading of activity logs and audit trail

Impact: criticalStatus: resolvedStarted Resolved (38 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Brex reported a critical Dashboard incident causing slow loads or timeouts for activity on expenses, bills, users, cards and account audit trails; other product areas were unaffected. It started at 2026-06-04 21:23 UTC and lasted 38 min, resolving at 2026-06-04 22:01 UTC. Brex reported a fix in place at 2026-06-04 21:37 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Dashboard

Timeline of updates

  1. investigating

    Users may experience slow load times or timeouts when viewing activity on expenses, bills, users, cards in addition to their account audit trail. Other parts of the product remain unaffected. We'll share an update as soon as we have more information.

  2. monitoring

    We have identified the issue and have a fix in place.

  3. resolved

    We have resolved the issue.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Brex profile · Recent Brex incidents · Markdown · JSON