Changes / Brex / Slow loading of activity logs and audit trail

Brex: Critical incident: Slow loading of activity logs and audit trail

Summary

Brex reported a critical Dashboard incident causing slow loads or timeouts for activity on expenses, bills, users, cards and account audit trails; other product areas were unaffected. It started at 2026-06-04 21:23 UTC and lasted 38 min, resolving at 2026-06-04 22:01 UTC. Brex reported a fix in place at 2026-06-04 21:37 UTC.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 96%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Slow loading of activity logs and audit trail
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-04 21:23 UTC
AddedResolved time#5
Before: not present
After: 2026-06-04 22:01 UTC
AddedAffected components#6
Before: not present
After: Dashboard
AddedUpdateinvestigating#7
Before: not present
After: Users may experience slow load times or timeouts when viewing activity on expenses, bills, users, cards in addition to their account audit trail. Other parts of the product remain unaffected. We'll share an update as soon as we have more information.
AddedUpdatemonitoring#8
Before: not present
After: We have identified the issue and have a fix in place.
AddedUpdateresolved#9
Before: not present
After: We have resolved the issue.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Slow loading of activity logs and audit trail (this change)
Brex reported a critical Dashboard incident causing slow loads or timeouts for activity on expenses, bills, users, cards and account audit trails; other product areas were unaffected. It started at 2026-06-04 21:23 UTC and lasted 38 min, resolving at 2026-06-04 22:01 UTC. Brex reported a fix in place at 2026-06-04 21:37 UTC.
Major incident

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