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Brex: Card Transaction Feed Issues

Impact: criticalStatus: resolvedStarted Resolved (8.5 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Brex reported a critical incident involving missing transactions in feeds to Quickbooks, Expensify and other partners, from 2026-06-25 18:59 UTC to 2026-06-26 03:28 UTC (8 h 28 min). Syncing was restored; most missing transactions were expected to appear automatically within 24 hours, with rare cases requiring additional action and direct outreach.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Partner IntegrationsPartner API

Timeline of updates

  1. investigating

    We have received reports of missing transactions in transaction feeds affecting integrations with Quickbooks, Expensify and other partners. We are currently investigating this issue.

  2. resolved

    We have resolved the issue and transactions are now being synced correctly. In the vast majority of cases, previously missing transactions will show up automatically in the next 24 hours. In a few rare cases, additional action may be required and we will reach out directly. If you do not see expected transactions please monitor your inbox, or reach out to our support team for further assistance.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Brex profile · Recent Brex incidents · Markdown · JSON