Changes / Brex / Card Transaction Feed Issues
Brex: Critical incident: Card Transaction Feed Issues
Summary
Brex reported a critical incident involving missing transactions in feeds to Quickbooks, Expensify and other partners, from 2026-06-25 18:59 UTC to 2026-06-26 03:28 UTC (8 h 28 min). Syncing was restored; most missing transactions were expected to appear automatically within 24 hours, with rare cases requiring additional action and direct outreach.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 71%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Card Transaction Feed Issues
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-06-25 18:59 UTC
Before: not present
After: 2026-06-26 03:28 UTC
Before: not present
After: Partner API, Partner Integrations
Before: not present
After: We have received reports of missing transactions in transaction feeds affecting integrations with Quickbooks, Expensify and other partners. We are currently investigating this issue.
Before: not present
After: We have resolved the issue and transactions are now being synced correctly. In the vast majority of cases, previously missing transactions will show up automatically in the next 24 hours.
In a few rare cases, additional action may be required and we will reach out directly. If you do not see expected transactions please monitor your inbox, or reach out to our support team for further assistance.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Card Transaction Feed Issues (this change) Brex reported a critical incident involving missing transactions in feeds to Quickbooks, Expensify and other partners, from 2026-06-25 18:59 UTC to 2026-06-26 03:28 UTC (8 h 28 min). Syncing was restored; most missing transactions were expected to appear automatically within 24 hours, with rare cases requiring additional action and direct outreach. | Major incident |