# Brex: Critical incident: Card Transaction Feed Issues

**Summary:** Brex reported a critical incident involving missing transactions in feeds to Quickbooks, Expensify and other partners, from 2026-06-25 18:59 UTC to 2026-06-26 03:28 UTC (8 h 28 min). Syncing was restored; most missing transactions were expected to appear automatically within 24 hours, with rare cases requiring additional action and direct outreach. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-06-25 18:59 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/knkgbw7xypz9](https://stspg.io/knkgbw7xypz9)
- [Company: Brex](https://rewindex.com/company/brex.md)
- Versions: before (none: first archived) → after incident\_version:217/64d8bwn0jl9p@86e65740aebe
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Card Transaction Feed Issues
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-25 18:59 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-26 03:28 UTC
```

**6. Added: Affected components**

```diff
+ Partner API, Partner Integrations
```

**7. Added: Update** (investigating) · 2026-06-25 18:59 UTC

```diff
+ We have received reports of missing transactions in transaction feeds affecting integrations with Quickbooks, Expensify and other partners. We are currently investigating this issue.
```

**8. Added: Update** (resolved) · 2026-06-26 03:28 UTC

```diff
+ We have resolved the issue and transactions are now being synced correctly. In the vast majority of cases, previously missing transactions will show up automatically in the next 24 hours. In a few rare cases, additional action may be required and we will reach out directly. If you do not see expected transactions please monitor your inbox, or reach out to our support team for further assistance.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-25 18:59 UTC | Critical incident: Card Transaction Feed Issues (this change) | degradation |

All Brex changes: [timeline](https://rewindex.com/company/brex/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/if53f0fe938d844 · Markdown: https://rewindex.com/change/if53f0fe938d844.md · JSON: https://rewindex.com/api/v1/changes/if53f0fe938d844 · Generated 2026-10-18T01:54:10.718Z