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Brex: Elevated errors on the Team API and Brex Dashboard

Impact: criticalStatus: resolvedStarted 2026-06-13 15:10 UTCResolved 2026-06-13 15:17 UTC (8 min)2 updatesSource: stspg.io

Summary

Brex reported a critical incident affecting the Team API and Dashboard, starting 2026-06-13 15:10 UTC and resolved at 2026-06-13 15:17 UTC (7 min). Database maintenance caused HTTP 500 errors for some Team API requests and temporarily unavailable user information that could prevent Dashboard loading. Maintenance completed; failed API calls could be retried successfully.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: DashboardPartner IntegrationsPartner API

Timeline of updates

monitoring2026-06-13 15:10 UTC
Between 7:00 AM and 7:08 AM PT, a subset of requests to the Team API returned HTTP 500 errors due to database maintenance. During this window, some user information was temporarily unavailable, which may have prevented the Dashboard from loading for some users.
resolved2026-06-13 15:17 UTC
The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to load the Brex Dashboard successfully.

Rewindex changes for this incident

Critical incident: Elevated errors on the Team API and Brex Dashboard 2026-06-13 15:10 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Brex profile · Recent Brex incidents · Markdown · JSON