Changes / Brex / Elevated errors on the Team API and Brex Dashboard
Brex: Critical incident: Elevated errors on the Team API and Brex Dashboard
Summary
Brex reported a critical incident affecting the Team API and Dashboard, starting 2026-06-13 15:10 UTC and resolved at 2026-06-13 15:17 UTC (7 min). Database maintenance caused HTTP 500 errors for some Team API requests and temporarily unavailable user information that could prevent Dashboard loading. Maintenance completed; failed API calls could be retried successfully.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated errors on the Team API and Brex Dashboard
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-06-13 15:10 UTC
Before: not present
After: 2026-06-13 15:17 UTC
Before: not present
After: Dashboard, Partner API, Partner Integrations
Before: not present
After: Between 7:00 AM and 7:08 AM PT, a subset of requests to the Team API returned HTTP 500 errors due to database maintenance. During this window, some user information was temporarily unavailable, which may have prevented the Dashboard from loading for some users.
Before: not present
After: The maintenance has been confirmed to be complete. Any failed API calls can be successfully retried and users should now be able to load the Brex Dashboard successfully.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Elevated errors on the Team API and Brex Dashboard (this change) Brex reported a critical incident affecting the Team API and Dashboard, starting 2026-06-13 15:10 UTC and resolved at 2026-06-13 15:17 UTC (7 min). Database maintenance caused HTTP 500 errors for some Team API requests and temporarily unavailable user information that could prevent Dashboard loading. Maintenance completed; failed API calls could be retried successfully. | Major incident |